Corporate Travel Services in Australia Industry Market Research Report Now Available from IBISWorld

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Corporate travel service providers face increased competition due to online platforms. For this reason, industry research firm IBISWorld has added a report on the Corporate Travel Services in Australia to its growing industry report collection.

IBISWorld Market Research

IBISWorld Market Research

Industry revenue volatility high after global financial crisis

Over the past five years, the Corporate Travel Service industry has faced extreme turbulence because of the global financial crisis. Revenue declined in the earlier half of the five-year period. Structural and business-related changes have given industry players a run for their money. According to IBISWorld industry analyst Ryan Lin, “upstream markets have begun competing with corporate travel service providers through increased distribution and ease of access.” This particular trend has been made possible by the proliferation of technology, especially the internet, in the industry.

The industry's market share concentration is low. The four major players in the Corporate Travel Services industry are Corporate Travel Management Limited, Carlson Wagonlit Australia Pty Limited, Jetset Travelworld Ltd and Hogg Robinson Australia Pty Ltd.

In the five years through 2012-13, industry revenue is expected to have fallen at an annualised rate of 12.1% to total $611.3 million. This large rate of decline is predominantly due to the revenue nosedive caused by the global financial crisis in 2007-08, which led to a fall of 49.7% in industry revenue during 2008-09. The industry has since been on the climb, albeit still characterised by a high level of volatility. Revenue is expected to grow by 6.6% in 2012-13 as governments continue to demand industry products and business confidence returns.

“The industry is expected to fare better over the next five years, gaining a welcome boost from the overall increase in business confidence and the persistency of economic factors,” says Lin. “The continued demand for Australian resources and the returning favourability of the Australian terms of trade will also benefit the industry.” The Australian dollar is expected to maintain parity, giving much strength to the impoverished exports businesses and other trade-orientated organisations. Structural changes caused by technological disruptions are expected to limit the industry's recovery. Competition from increasing distribution channels by upstream markets such as international and domestic airlines is also likely to constrain growth.

For more information, visit IBISWorld’s Corporate Travel Services report in Australia industry page.

Follow IBISWorld on Twitter:!/ibisworldau

IBISWorld Industry Report Key Topics

Companies in this industry cater for corporate clients travelling for business purposes. These agencies package accommodation, transport and leisure services for corporate clients, and work for commission.

Industry Performance
Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle
Products & Markets
Supply Chain
Products & Services
Major Markets
International Trade
Business Locations
Competitive Landscape
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
Industry Globalisation
Major Companies
Operating Conditions
Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance
Key Statistics
Industry Data
Annual Change
Key Ratios

About IBISWorld Inc.
Recognised as the nation’s most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every Australian industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Melbourne, IBISWorld serves a range of business, professional service and government organisations through more than 10 locations worldwide. For more information, visit or call (03) 9655 3886.

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Gavin Smith
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