Tami is terrific at building teams and supporting our clients so they are willing to tell their friends about us. We’ve received more referrals over the last 18 months and Tami has been a big part of that.
Columbus, OH (PRWEB) May 22, 2013
The leadership team at Strategic Insurance Software (SIS) is pleased to announce the promotion of Tami Scott to Director of Client Services.
Prior to her promotion, Scott served two years growing and leading the Customer Support and Implementation teams, streamlining the implementation process and making the process of converting to SIS’ Partner XE agency management system simpler and more comprehensive.
“Under Tami’s leadership the team has grown in capability and expertise while developing stronger processes and systems to deliver top quality service and support,” said SIS CEO Alex Deak.
“Thanks to her efforts from both a process improvement and team building standpoint, our implementation processes are unsurpassed in the industry,” he added.
Scott was also directly responsible for the launch of PartnerNet, an online resource where Partner XE users can check system status, search frequently asked questions, access recorded webinars and much more.
The cumulative results of her efforts towards improved service and training and conversion have resulted in more and more independent insurance agencies switching to SIS’ Partner XE for their agency management system.
“As important as it is to provide agencies with great software, it’s more important to consider their total experience. This includes clients transitioning to SIS from another provider as well as serving our long term clients,” said Michael Doran, EVP of Sales.
“Tami is terrific at building teams and supporting our clients so they are willing to tell their friends about us. We’ve received more referrals over the last 18 months and Tami has been a big part of that.”
Going forward, Scott will also be taking the lead on hosting regional user meetings as well as the launch of SIS’ new Partner Learning Center. Set to debut late summer, Partner Learning Center is a next generation learning resource for SIS Agency and Carrier partners delivering the most up to date, comprehensive product feature and workflow training to assist users in maximizing the value and efficiency of Partner XE.
About SIS: Headquartered in Columbus, Ohio, SIS is the team behind Partner XE insurance software – an innovative web-based insurance agency management system that helps independent agencies streamline workflow and grow their business. Built on a foundation of strong technology and exceptional service, we’re moving forward with a constant eye on innovation that will make independent agents’ lives easier. For more information visit http://www.sisware.com.