Volgistics Reaches 3,000 Customer Milestone

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Volgistics strengthens its position as the leading web-based volunteer management software as it reaches 3,000 paid customer accounts. The company continues to add features and staff, plus upgrade equipment and facilities to allow for future expansion.

. . . growth is fueled by the program’s ease of use, feature rich environment, unlimited online support and low start-up and maintenance costs. Volgistics has not had an increase in service fees since it was introduced in 2004.

Volgistics, Inc. reached a milestone as it recently passed the 3,000 customer mark. This milestone solidifies Volgistics’ position as the leader in web based volunteer management software with over 3.4 million volunteer records tracked by its clients. The Michigan company launched its current product in 2004.

Company officials state the business is currently growing at nearly 30% a year and that the current customer base is now triple the size it was in 2009. This growth is fueled by the program’s ease of use, feature rich environment, unlimited online support and low start-up and maintenance costs. Volgistics has not had an increase in service fees since it was introduced in 2004. Because it is completely web based, organizations do not have any initial costs associated with purchasing software or paying licensing fees. They also do not need IS or IT department support to install the software or maintain back-ups.

To ensure customers continue to enjoy reliable and secure access to their volunteer information, Volgistics continues to upgrade its equipment and facilities. Ongoing programs are in place to assure servers and network equipment meet the reliability and security requirements necessary for the increased clientele. In addition, the company moved to larger facilities in 2011 to allow room for additional staff to meet the needs of its growing customer base.

One reason for the sustained growth of Volgistics is that new features are continually added to make the day-to-day tasks volunteer coordinators face easier. Over the past 18 months, new tools were introduced to:

  •     Print schedule and assignment reports
  •     Add HTML features to email messages
  •     Identify volunteers with upcoming birthdays
  •     Sort volunteer records according to specific fields of information
  •     Control how long volunteers can see their progress chart for mandatory service
  •     Add information buttons explaining features and functions within the system
  •     Improve the free Import Utility program used to convert existing records into Volgistics
  •     Identify volunteers signed in for service by nickname
  •     Search for volunteer records using wildcard characters

The majority of Volgistics’ customers are located throughout the United States and Canada, but the program is also rapidly expanding worldwide with approximately ten new trial accounts a month coming from countries outside of the United States. Customer accounts range in size from those with over 41,000 volunteer records to those with fewer than fifty. The customizable features of the software allow it to be used by a wide variety of volunteer organizations including medical centers, museums, animal shelters, zoos, libraries, schools, parks and recreation departments and much more.

Organizations interested in learning more about the Volgistics software can visit the company’s website at http://www.Volgistics.com. Sample accounts fully loaded with simulated volunteer information are available to help interested organizations experience the versatility and scope of the software. Free thirty day trial accounts are available and online staff is available to answer sales and support inquiries thirteen hours a day on weekdays, between 11:00 am and 4:00 pm EST on Saturdays and at three points throughout the day on Sundays.

About Volgistics, Inc.
The Volgistics team is a group of dedicated volunteer management and information technology professionals who enjoy helping volunteer leaders achieve their missions through the use of technology.

The company evolved from the Red Ridge Software Company who pioneered the use of computers to manage volunteer information with its DOS based SAM Volunteer Management Software in 1988. This was followed by the VolunteerWorks software designed for Microsoft Windows in 1993. The company released Volgistics in 2004 and continues to upgrade and improve the software with new features designed to make tracking, recruiting and coordinating volunteers easier.

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Volgistics Team
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