Dimensional Insight improved its performance in virtually every category versus 2012 and was ‘best in class’ for virtually all measures in all categories.
Burlington, Massachusetts (PRWEB) May 28, 2013
Dimensional Insight, a developer of business intelligence (BI) solutions, today announced that for the fourth consecutive year it has posted strong scores in the annual Wisdom of Crowds® Business Intelligence Market Study and customer survey conducted by Dresner Advisory Services, LLC.
Top 3 in all seven aggregate categories measured:
Dimensional Insight and The Diver Solution™ scored in the top three among all vendors in all seven aggregate categories in the 2013 Wisdom of Crowds Business Intelligence Market Study. In this year’s study, a total of 23 vendors were evaluated. Vendors were ranked on a five-point scale, using 33 different dimensions in seven aggregate categories. Aggregate categories included sales/acquisition experience, value for price paid, quality and usefulness of the product, quality of technical support, quality and value of consulting services, integrity and vendor recommendation. “Dimensional Insight improved its performance in virtually every category versus 2012 and was ‘best in class’ for virtually all measures in all categories,” noted Howard Dresner, Dresner Advisory Services’ president, founder and chief research officer.
Second highest overall final score of any vendor in the four-year history of the survey:
Dimensional Insight scored 4.64 out of a possible 5.0 “excellent” score overall, which is not only an improvement from its 2012 score, but is also the 4th straight year that its score has increased. Dimensional Insight outscored all major competitors.
The Wisdom of Crowds Business Intelligence Study is published every year by Dresner Advisory Services and the vendor scores are determined solely by user feedback. This year, the firm collected completed surveys from 1,182 users of business intelligence software, a nearly 40% growth over 2012 numbers. Participants responded to an online survey and the study was open for input to any valid and qualified user with first-hand BI vendor and product experience.
“We pride ourselves on building a product that delivers significant value to our customers,” said Fred Powers, CEO of Dimensional Insight. “But perhaps even more important to our success is the quality of our engagements with customers, from our sales people, to our consultants, and through to tech support. We are committed to delivering the highest level of customer support and business value in every deployment. We are very thankful to our customers for providing their positive feedback in this survey.”
“Year after year, customers give Dimensional Insight very high marks for value, indicating they are achieving significant business success with their BI deployments,” said Dresner. “Dimensional Insight can also take great pride in having one of the highest integrity ratings among the 23 vendors represented in the survey.”
The Diver Solution is Dimensional Insight’s end-to-end business intelligence platform that allows customers to deploy actionable, role-based BI across their organizations. It includes rich data visualization, powerful data integration capabilities and an array of data access options that satisfy the needs of enterprise users. Diver can be deployed either on premise, on demand or as a hybrid solution.
To see how Dimensional Insight scored against its competitors and download a copy of the full Wisdom of Crowds report, please visit http://info.dimins.com/Dresner-Wisdom-Of-Crowds-BI-Report.html.
About Dimensional Insight
Dimensional Insight is a leading provider of business intelligence (BI) solutions. The company offers a comprehensive set of BI capabilities ranging from data integration and modeling to sophisticated reporting, analytics, information portals and dashboards. Founded in 1989, Dimensional Insight has thousands of customer organizations worldwide. Dimensional Insight’s Diver Solution consistently ranks as a top performing business intelligence platform by customers and industry analysts in its core market segments including healthcare, manufacturing and distribution industries. For more information, please visit http://www.dimins.com.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for business intelligence (BI) and performance management (PM). More information can be found at http://www.howarddresner.com.
Dimensional Insight and The Diver Solution are trademarks or registered trademarks of Dimensional Insight or its subsidiaries in the U.S. and other countries. Other company names, product names and company logos mentioned herein are the trademarks, or registered trademarks of their respective owners.