KeepCalling became BBB accredited as a trustworthy company, committed to good customer service practices
Atlanta, Georgia (PRWEB) May 25, 2013
This May, KeepCalling announced its recent accreditation by the Better Business Bureau for its operations’ transparency, its good faith in handling consumer cases open with BBB and for its clean advertising. The certification confirms KeepCalling as a legitimate and trustworthy company committed to customer service practices that enhance customer trust and confidence in business.
The international telecom company KeepCalling is one of the 4 million businesses accredited by the non-profit Better Business Bureau, open to the public since 1912. BBB promotes its standards based on industry self-regulation. Within this context their accreditation is globally considered by all customers dealing with North American and Canadian companies as a warranty for service quality, transparency, fair advertising and clean products.
From their start up in 2002, KeepCalling created a transparent and close relationship with their customers. KeepCalling’s policy focuses on the idea that customer satisfaction goes hand in hand with product development. Therefore, on the one hand, KeepCalling has been developing their telecom products by collecting customer feedback and making the realistic changes according to their expectations.
On the other hand, KeepCalling stays close to its customers by providing several communication channels: Help Center, Community page, 24/7 Customer Service available in both English and Spanish. Moreover, the website content is maintained friendly and transparent to suit customer needs.
For background knowledge, KeepCalling is a company offering international calls and SMS, long distance mobile recharges, monthly plans, webfax services and other similar products. KeepCalling services can be used from any phone, computer with internet connection or, even easier from an iOS device through the free KeepCalling app. The company addresses ethnic groups from all over the world through its 70 websites maintaining an active customer average of 150,000 users per month.
With offices in three countries on three different continents (USA, Bolivia, Romania), KeepCalling has been relentless growing from 2002. In 2012 Inc 500 magazine listed KeepCalling as the 21st fastest growing company in the telecommunications industry.
What differentiates KeepCalling from other services of the kind are the affordable products mirrored in low prices, the high connection quality, the no-hidden-fee policy, the simplified buying process and easy to friendly interfaces, plus the variety of services offered. KeepCalling products are easy to use due to the various free features and are available worldwide from mobiles, landlines or computers with Internet connection.
KeepCalling is highly focused on the diversity of its customers and their diverse needs. For that reason, it makes available several payment options. The company’s websites accept five major currencies for transactions, plus multiple credit and debit cards (Visa, MasterCard, American Express, Discover) and PayPal. Top of it, KeepCalling guarantees high transaction security and 100% quality guarantee.
KeepCalling is not only running a policy focused on integrating superior customer service, but also one of giving back to the community, which includes volunteer work and donations to support education, sports, entrepreneurial in the third world countries and socially challenged communities.
The recent BBB accreditation will enhance the connection between KeepCalling and its customers and will trust-seal the value that active KeepCalling customers already appreciate.
KeepCalling is a global telecommunications company registered in 2002 in the USA. Its services are available worldwide from PC, landlines and mobiles. KeepCalling offers telecom solutions such as prepaid credit, Monthly Plans, Virtual Numbers, WebFax, Web Call and Web SMS through various ethnic websites. Presently, KeepCalling provides its services to over 150,000 active consumers and businesses, with a focus on customer satisfaction. In 2012, Inc Magazine listed KeepCalling as the 21st fastest growing company in the telecommunications industry.