We strive to offer our customers a positive experience, and this accolade is evidence that our hard work is appreciated by our most important barometer, our guests. - Sara Loughlin, Co-Owner at Phoenicia Lodge
Phoenicia, NY (PRWEB) May 24, 2013
The Phoenicia Lodge, a restored Mid-Century Catskill Mountain Lodge, today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“The Phoenicia Lodge is pleased to receive a TripAdvisor Certificate of Excellence,” said Sara Loughlin, Co-Owner at Phoenicia Lodge. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is appreciated by our most important barometer, our guests.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
About the Phoenicia Lodge
True to its Mid-Century roots, the Phoenicia Lodge has been restored to marry the spirit of the past with the comfort and convenience of today. Artist-owned and operated, the Lodge is a quaint collection of rooms and cottages situated in a wooded valley between Route 28 and the Esopus Creek, surrounded by the Catskill Mountains and just around the corner from Main Street Phoenicia's shops and restaurants.
TripAdvisor is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.