The most satisfying aspect of the Certificate of Excellence from TripAdvisor is that it is 100% driven by actual guest reviews.
Anacortes, WA (PRWEB) May 24, 2013
Swinomish Casino & Lodge has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“The most satisfying aspect of the Certificate of Excellence award from TripAdvisor is that it is 100 percent driven by guest reviews,” said Dallas Widmark, Lodge General Manager at Swinomish Casino & Lodge. “Our team members have put in a great deal of effort throughout the first year of operation to make the Swinomish Casino and Lodge a premier destination and we will continue to strive for excellence.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
About Swinomish Casino & Lodge
Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by the Swinomish Indian Tribal Community, descendants of groups originating in the Skagit and Samish River valleys, as well as the surrounding coastal areas and islands. Over the years, the company has grown but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Swinomish Casino & Lodge is a full-service entertainment destination including a 98-room luxury lodge, 9,000ft² multipurpose Wa Walton Event Center, and casino featuring Las Vegas style gaming with 800 of the latest slot titles, table games including Black Jack, Craps, Roulette, Pai Gow, Poker, Keno and Bingo. For more information, please visit http://www.swinomishcasinoandlodge.com.
TripAdvisor is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.