Tampa Florida (PRWEB) May 26, 2013
The Tampa social media agency It Takes a Geek is pleased to announce its Social Media Management program, enabling busy restaurant owners to outsource their social media needs to a firm with a proven track record of building social media audiences for restaurants. It Takes a Geek currently manages several well-known restaurants’ social media platforms that harness the power of word of mouth marketing on the Internet.
“Our company finds that restaurants provide a higher percentage of viral growth compared to other niches. Patrons naturally want to talk about a great restaurant experience so social media is a very effective way of connecting with a patron’s friends and growing through earned media,” said Shell Germann, of It Takes a Geek.
In addition to growing a social media following, It Takes a Geek also offers turnkey solutions to restaurants that are concerned about online reviews and feedback. “When you’re managing a Facebook page or Twitter account, the vast majority of the posts are very positive, but occasionally a negative post is made. Our team quickly responds showing care and concern for the restaurant patron and helps resolve their negative experience in a timely manner,” said Germann.
It Takes a Geek also offers a restaurant reputation program where the company monitors Yelp, Urban Spoon, TripAdvisor and OpenTable on the restaurants’ behalf and provides real time feedback and customer support. “Ratings for restaurants are a critical component when a patron makes a decision on where to eat. We want to make sure the right story is told for our clients and that one negative comment doesn’t affect an online reputation,” said Germann.
If restaurant owners are interested in reputation management, Germann said that It Takes a Geek is offering a free consultation to demonstrate the benefits and conduct a needs analysis to determine the best approach for the restaurant.
It Takes a Geek (http://www.ittakesageeksocialmedia.com) is a Tampa, Florida based social media marketing agency that provides management services for clients in over 30 different verticals. It Takes a Geek maintains management of social media accounts for clients stretching from Florida to California, and all points between. Content creation, content curation, press releases, email marketing campaigns and web design services all fall within the scope of services provided by It Takes a Geek.