Receiving this award validates the quality of care we provide to women in our communities and confirms to our patients that FirstLight is the preferred health care provider for all their needs.
Mora, MN (PRWEB) May 30, 2013
FirstLight Health System received the Women’s Choice Award® from WomenCertified, distinguishing it as a 2013 Region's Best Hospital for Patient Experience serving the counties of Pine, Chisago, Isanti, Mille Lacs and Kanabec. The award is based on robust criteria that consider female patient satisfaction and what women say they want from a hospital including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women. WomenCertified awards products and services based on the collective recommendations of women and serves to empower women to make smart healthcare choices.
“We are so excited and honored to receive the Women’s Choice Region’s Best Award. Receiving this award validates the quality of care we provide to women in our communities and confirms to our patients that FirstLight is the preferred health care provider for all their needs,” said Randy Ulseth, CEO of FirstLight Health System. “The award is also a testament to the commitment and dedication of FirstLight team who impact patients’ lives every day.”
Women make 90 percent of health care decisions for themselves and their families, according to a study published by the American Academy of Family Physicians. And over 91% of women feel like marketers and businesses don’t understand them.
“We provide women with a trusted third party endorsement based on hospital experiences by women in their community. As a Region’s Best Hospital for Patient Experience, FirstLight Health System meets the toughest standards of excellence set by women,” states Delia Passi, CEO and founder of WomenCertified and former publisher of Working Woman and Working Mother magazines. “Women have many choices when it comes to healthcare. Now they can make informed choices based on the recommendations of women who have experienced that hospital. Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of care for her and her loved ones.”
Hospitals qualify for this award based on an objective proprietary scoring process. The scoring incorporates a national, standardized survey of patients' perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania
About FirstLight Health System
FirstLight Health System is located at the junction of Highways 65 and 23 in Mora. The main telephone numbers are 320-679-1212, 320-629-9993 and 800-245-5671. More information about FirstLight Health System can be found at http://www.firstlighthealthsystem.org.
About the Women’s Choice Awards®
WomenCertified® is the home of the Women’s Choice Awards, The Voice of Women. The Women’s Choice Award is the first national award based on the recommendations and preferences of women. We are the source for women seeking credible recommendations. Our hundreds of thousands of members each share a lifetime of experiences as a woman and vote for businesses and brands who are meeting their high expectations. Awards are based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men. To learn more, visit http://www.womencertified.com.