Middlesex Water Company has seen immediate improvements in field crew productivity, dispatcher efficiency, emergency response, cost management & customer satisfaction, by combining our GIS applications via GeoNexus solutions with Oracle Utilities.
Ann Arbor, Michigan (PRWEB) May 29, 2013
GeoNexus Technologies announced today their Geographic Information Systems (GIS) integration solutions for use with Oracle Utilities Work and Asset Management. As a solution provider to the global Oracle utility community, GeoNexus’ product suite – GeoWorx™ – supports the visual tracking and management of enterprise assets and resources, which is paramount to reliable and timely work execution and ultimately exceptional customer care, safety & regulatory compliance.
GeoNexus Technologies’ flagship product, GeoWorx™ Sync, delivers bidirectional synchronization so that data can be updated in either GIS or Oracle Utilities Work and Asset Management, providing a virtually seamless use of common data from both systems in their native environments. Users benefit from full functionality of Oracle Utilities Work and Asset Management querying, editing, and reporting on asset information, while data is also available in GIS for thematic mapping, spatial query, and map generation. And supporting a utility’s mobile workforce, field data collection and maintenance in a mobile environment can be available regardless of the technology used in the field; synchronization allows for multi-vendor mobile applications to be used.
“We believe GIS is an enterprise technology that sits alongside other business systems to support operational excellence. A utilities’ assets, work, and human resources are independent from any one system but utilized by many," said Skip Heise, President, GeoNexus Technologies. “GeoWorx software, when combined with Oracle Utilities Work and Asset Management, can help utilities increase performance by allowing common information to flow between systems and can provide the geographical context to data which is critical for utilities that service a wide geographic area."
“Middlesex Water Company has seen immediate improvements in field crew productivity, dispatcher efficiency, emergency response, cost management and customer satisfaction,” said Richard M. Risoldi, Vice President and COO of Middlesex Water Company. “By combining our GIS applications via GeoNexus solutions with Oracle Utilities Work and Asset Management, Oracle Utilities Mobile Workforce Management and Oracle Utilities Customer Care and Billing systems, workers have the ability to visualize the location of crews, service requests, assets and work on a single map. We have ready access to the most current data, can quickly identify potential problems, pinpoint locations, and achieve superior operating and cost efficiencies,” added Risoldi.
GeoNexus also offers tools for advanced work management – GeoWorx Map™ – providing utilities with the ability to view and manage distributed and linear assets, work backlog (corrective, emergency and preventive) and resources in the spatial context on a map. This is particularly beneficial to integrated customer care operations, dispatch and automatic vehicle location (AVL) tracking. GeoWorx Map™ is an enterprise web-based GIS viewer based on Esri® ArcGIS Server and Adobe® FLEX™. Field-friendly map sketch, mark-up and approval routing capabilities are featured in the GeoWorx™ Sketch product, enhancing communication and collaboration throughout the enterprise.
GeoNexus Technologies is a Silver level partner of Oracle PartnerNetwork.
About GeoNexus Technologies
GeoNexus Technologies offers collaborative software solutions for capital-intensive organizations faced with asset, facility, fleet and infrastructure challenges. We specialize in products designed to address today’s business climate by leveraging state-of-the-art asset management, visualization and business intelligence information technologies. Our knowledge in Geographic Information Systems (GIS), Enterprise Asset Management (EAM), Customer Information Systems (CIS), and Enterprise Resource Planning (ERP) helps thriving enterprises address return on investment and customer service priorities, particularly those with large infrastructure networks and distributed assets. For more information, visit http://www.geo-nexus.com.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.
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