Celebrity Assistant Shares Secret to Workplace Productivity and Profitability

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Celebrity assistant and author Bonnie Low-Kramen, former PA to Olympia Dukakis, says that bullying in the workplace is costing companies dearly and the human capital isn't worth it. She is coming to Dallas to teach assistants what to do about it.

The problem today is that 51% of all American offices report bullying in the workplace which has a serious negative impact on productivity, morale, and profitability. Assistants from coast to coast report suffering in silence out of fear of losing their jobs, according to bestselling author of “Be the Ultimate Assistant” Bonnie Low-Kramen, former 25-year Personal Assistant to Oscar winner Olympia Dukakis. Bullying is the destructive “elephant in the room” that both managers and staff have an almost impossible time in tackling.

Bullying behaviors between managers and staff include:

  •     Yelling
  •     Public humiliation
  •     Unfair practices
  •     Withholding information

There are 4.1 million assistants in the United States and 95% are female. It is no surprise that bullied staff reports that it is difficult to perform outstanding work while feeling disrespected, demoralized, depressed and angry.

The costly damaging effects of managing by intimidation that directly impact profits are:

  •     Revolving door of staff
  •     Reduced productivity
  •     Sinking morale
  •     More sick days due to stress-related illnesses such as depression, ulcers and obesity

Bonnie says that the secret to higher productivity and profits is to embrace a zero-tolerance policy on bullying and to make the policy public. “Real solutions begin with the CEO. One of the smartest decisions business owners can make is to tackle the issue head-on and break the silence. It starts at the top. To embrace a culture of respect, accountability, and open communication makes the difference between satisfied assistants and ones who have one foot out the door.”

Bonnie Low-Kramen is teaching her 2-day workshop “Be the Ultimate Assistant” in Dallas on June 8-9 at the Ritz-Carlton Hotel. The segment on “Finding your Voice” teaches students how to handle bullying issues in their offices. She comments, “To quit is a lose/lose situation. We problem-solve real-life strategies about how to handle bullying situations and improve the close relationships between assistants and the executives they support.”

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