TEMIA Publishes Report on BYOD Best Practices

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TEMIA publishes free report on best practices for BYOD programs.


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Enterprises need to get past the hype. TEMIA best practices call for enterprises to budget funds for technology and resources to proactively manage BYOD programs.

The Telecom Expense Management Industry Association (TEMIA), the authoritative voice for Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM) markets and Solutions Providers in related areas is publishing a report on best practices for Bring Your Own Device to Work or BYOD. The report, titled BYOD Do’s and Don’ts, is available online for free from the TEMIA website.

In a surprising twist, TEMIA members report that 69% of enterprises’ costs rise or remain the same after adopting BYOD programs. This is important because fifty-six percent of enterprises that choose to implement BYOD expect to save money through reductions in expenses for mobile services, devices and help desk support.

Ignoring BYOD is not an option. Despite the additional costs, there are still compelling reasons for enterprises to move forward with BYOD programs. Employees may bypass corporate policy and use “shadow” technology that can compromise enterprise security and intellectual property. Some enterprise find gains in employee productivity make up for additional expenses. Managers may also wish to provide employees with more choice and freedom in selecting devices that they can use at work to fuel productivity gains. Using these findings, TEMIA recommends that organizations budget additional funds to provide for technology and resources to manage BYOD programs.

Dave Stevens, chief executive officer of MobileSense, said, “This whitepaper from TEMIA presents a thoughtful range of points to consider when defining company policies related to the use and acquisition of rapidly changing smartphone technologies. The challenges related to BYOD have caught some organizations off guard. Too frequently this can lead to quick judgments that bring unintended consequences.”

Jeff Poirior president and chief operating officer of Valicom said, “Control is necessary to properly manage BYOD. Preparing the organization for the hurdles of achieving control is the critical success factor, but the level of control will be specific to each organization based on their wireless complexity. Approaching the decision with an open mind, and weighing all the options – including hybrid or limited implementation – can help control costs. This report provides the insight and considerations necessary to make a choice that fits each organization.”

Cameron Sowder, Director of TEM Solutions at Manage Mobility, said “BYOD is never a one size fits all solution. Most organizations have exceptions for different job functions like executives, field sales, operations and office personnel. A hybrid BYOD solution offers more flexibility, but clients are surprised by the amount of time and extra funding that is necessary to support these programs. For example, employee stipends make sense, but employees lose a portion of these reimbursements due to taxes. Many employers end up increasing their stipend payments. This just adds unexpected expenses for the program and make it more costly compared to alternatives.”

Steve Haddock, Director of Bluefish said, “Successful BYOD programs take a tremendous amount of strategic planning and work. The most successful BYOD programs are very deliberate in terms of increasing the wireless budget. There are also a number of legal issues, which put employers at risk. Enterprises that are considering BYOD should invest some time to consider BYOD and the various alternatives including Choose Your Own Device (CYOD), Corporate Liable Employee Owned, (CLEO), and Corporate Owned Personally-Enabled or COPE programs. This is where it is helpful to engage with a Solutions Provider to determine the best approach and how best to integrate TEM and WEM programs with Mobile Device Management (MDM).”

There are countless articles, reports, papers and webinars on BYOD. This report is different because it includes data from TEMIA members. Its 40 + members are well-positioned to provide insights on BYOD and Mobile Device Management, because its members manage over $61 Billion in spend on behalf of enterprises. In addition, 80% of TEMIA members assist clients in implementing BYOD strategies. The report identifies best practices and introduces readers to BYOD alternatives including Choose Your Own Device (CYOD), Corporate Liable Employee Owned, (CLEO) and Corporate Owned Personally-Enabled or COPE programs. The report on best practices for BYOD programs can be downloaded now at http://www.temia.org/resources/download-reports.


TEMIA's ongoing mission is to raise awareness, to improve the quality and value of solutions and to cultivate shared industry knowledge for Telecommunications Management, Telecom Expense Management, TEM, Wireless Expense Management WEM, and Mobile Device Management MDM solutions. TEMIA seeks to do this through the development and promotion of open industry standards, and industry knowledge among solutions providers, business partners, telecom service providers, and enterprise clients. Further, TEMIA members subscribe to a Code of Ethics, which clearly differentiates their level of commitment to their clients.

For more information about TEMIA, visit http://www.temia.org.

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Joe Basili
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