Saco Falls is Captivated with MRI Software’s Bostonpost Product and Accompanying Client Service

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Satisfied with past Bostonpost experience, Saco Falls opted to use the software to manage their portfolio, working with MRI’s outstanding client service team to streamline the implementation.

We are delighted that Saco Falls was able to experience our first-rate customer assistance in action during their comprehensive Bostonpost implementation.

Saco Falls, a residential management company based out of Portland, Maine, has decided to use MRI Software’s Bostonpost Affordable Housing product in order to ensure compliance and reduce the administrative labor needed to facilitate affordable housing management. MRI Bostonpost will streamline the tenant eligibility process while providing comprehensive invoice processing and maintenance tracking functionality.

After purchasing five properties that utilized Bostonpost, Saco Falls saw the value in incorporating the software further into their portfolio. The company was excited to take advantage of the 300+ available online reports and integrated General Ledger, Accounts Payable, and Accounts Receivable processing capabilities to make sure their records were accurate prior to their annual auditors’ review. During the implementation period, MRI took additional steps to ensure that the properties made the deadline, giving Saco Falls an opportunity to work closely with MRI’s customer-focused Global Professional Services team, who did not disappoint.

Executing a Bostonpost implementation for any customer begins with a mentionable effort on MRI’s part. The business designs and configures the software, verifies that all the relevant funding programs are in queue, and initiates tailored training sessions to end users to ensure the transition is as seamless as possible. Users also have the option to attend additional training sessions as they see fit, and can rely on the MRI Global Professional Services team to answer any questions throughout the course of the relationship.

“We are delighted that Saco Falls was able to experience our first-rate customer assistance in action during their comprehensive Bostonpost implementation,” said David Post, CEO of MRI. “We always strive for a level of service that is a cut above the competition, just as we do with our software, and it’s always great to hear such positive feedback from a client.”

About MRI Software
MRI offers business management software solutions to the global property management and investment industries. As a leading provider of real estate enterprise software applications and hosted solutions, MRI serves the global multifamily and commercial property industries, helping them improve their bottom line and maximize their returns on their diverse business portfolios. MRI leverages its more than 40 years in business to develop long-term successful relationships with its clients. For more information, please visit http://www.mrisoftware.com.

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April Haviland
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