Customer Service has always been our priority and we are taking the next step with our call center. Our goal is to answer every call live whenever possible and to reduce return call time during our busiest peaks.
Dayton, OH (PRWEB) June 03, 2013
JangoMail (http://www.jangomail.com), a trendsetting leader in permission-based email marketing, announced today the opening of a new call center. For years, JangoMail has provided a high level of support to customers through a variety of means but has not had the capacity to handle the volume of incoming support calls live. With the opening of the new support center, JangoMail can now provide an even higher level of support, enabling customers to have answers to their questions quickly.
"Customer Service has always been our priority and we are taking the next step with our call center. Our goal is to answer every call live whenever possible and to reduce return call time during our busiest peaks," said Kimberly Wright, JangoMail COO.
The JangoMail call center is capable of answering questions from current and prospective customers about the JangoMail and JangoSMTP products. This opening will expand JangoMail’s live support hours to serve customers from 7 a.m. to 3 a.m. Eastern Time. JangoMail continues to maintain 24x7 emergency support through our online customer support portal as well.
JangoMail leads the permission-based email marketing industry, offering services for transactional and marketing emails. Customers can try JangoMail for free without a credit card or contract. Over 200,000 organizations on six continents use JangoMail and its transactional service JangoSMTP to stay in touch with their customers and prospects. JangoMail offers flexible pricing and unique features for entrepreneurs and businesses of all sizes and industries. Customers include Washington Gas Energy Services, the Children's Hospital of Atlanta, New York Road Runners, and Reuters. To learn more, call 1-888-GO-JANGO or go to https://www.jangomail.com/ and http://www.jangosmtp.com/.