“We’ve been in the escorted tour business for over 60 years. In all that time, we have striven to provide the best tours, the best value and the best service we possibly can. We thank our customers and TripAdvisor for recognizing that effort.”
Chicago, IL (PRWEB) June 03, 2013
Caravan.com has announced that, based on reviews by its customers, it has been honored with the TripAdvisor Certificate of Excellence award. The award, granted to only the top 10% of businesses listed on TripAdvisor, honors hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews.
To qualify for the Certificate of Excellence, Caravan.com had to maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Other qualifying factors included being listed with TripAdvisor for a minimum of one year as well as a sufficiently high number of customer reviews to make the ratings meaningful.
“Naturally we are excited to receive the Certificate of Excellence from TripAdvisor,” said Brendan Duffy of Caravan. “But what really makes us most proud is that our customers have cared enough to submit reviews of our service and have been consistently positive about their Caravan.com tours.”
Caravan.com offers escorted tours throughout the United States, Canada, Panama, Costa Rica and Guatemala with a focus on adventure combined with convenience and economy. Many tours are sold out well before tour dates and a large percentage of Caravan.com customers are repeat travelers with a high degree of loyalty to the company.
“TripAdvisor is delighted to celebrate the success of businesses around the globe which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments the recognition they deserve, based on feedback from those who matter most – their customers.”
Caravan.com was founded in 1952 in Chicago, Illinois and remains a family-owned and operated business. The Company's signature escorted tours were immortalized in 1965 in a Roger Mudd TV special that became the basis for the romantic comedy, If it's Tuesday this Must be Belgium. Over its sixty-plus year history, the tour company has been recognized with numerous awards for service and innovation. It is the largest tour operator to many of its destinations and many of its vacation packages are all-inclusive. For more information or to request a free information guide, visit caravan.com.
TripAdvisor, Inc. is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.