Specialty Technical Publishers Introduces Getting the Whole Truth by Interview Expert Barry Zalma

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New comprehensive eBook presents a wide range of tried and tested interviewing techniques that get results.


Getting The Whole Truth

Successful interviews require preparation and skill. Barry Zalma, with his wealth of experience in this area, is the ideal person to recommend strategies that get results.

Specialty Technical Publishers, premier North American publisher of audit, compliance and risk solutions, today announced the publication of Getting the Whole Truth by expert interviewer Barry Zalma.

Getting the Whole Truth is for those who work in a range of occupations where the interview is a tool of the trade. These include human resources, law enforcement, and the legal and insurance professions.

The interview is an essential form of fact-gathering for every type of human interaction. Interviews happen everywhere for all sorts of reasons. Interviewing is a skill and the most effective interviews are conducted by those who clearly understand how the process works, what they want from the interview and how to encourage cooperation and trust in the interviewee.

With humor—and the insight that comes from years of experience—Mr. Zalma delivers step-by-step commentaries and examples that have real-life, practical applications. Along the way, he details a wide range of factors key to the success of any interview, such as:

  • Pre-interview information gathering and other preparation.
  • Identifying the many personality types the interviewer may encounter.
  • Using the right approach with each personality type.
  • Developing rapport with the interviewee.
  • Collaborating with the person interviewed to seek only the truth.
  • Verifying evidence after the interview.
  • Accounting for contentious issues such as false memory syndrome.

“Successful interviews require preparation and skill. Barry Zalma, with his wealth of experience in this area, is the ideal person to recommend strategies that get results.”
Steve Britten, Acting President of Specialty Technical Publishers (STP)

Mr. Zalma’s interviewing expertise comes from more than 45 years as an investigator, claims adjuster, and attorney specializing in insurance coverage and claims handling. It is enhanced by his work as an insurance consultant and expert witness serving both insurers and policyholders with regard to insurance coverage, claims handling, bad faith, and fraud.

The 180 page eBook is available in online (PDF) and digital eReader compatible formats from the STP online store and costs $50.

Contact: Rondi Shouse, Director of Marketing rondis@stpub.com

Specialty Technical Publishers is one of North America’s premier publishers of technical resource guides in the areas of environmental, health and safety, transportation, accounting, business practices, standards and law.

STP publishes a range of insurance guides including Insurance Claims: A Comprehensive Guide, Construction Defects: Litigation and Claims and Mold: A Comprehensive Claims Guide.
Subscribe to the STP Audit, Compliance and Risk blog for insight into current industry developments.

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Rondi Shouse
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