Charlotte, N.C. (PRWEB) June 03, 2013
In conjunction with the IASA show in June, Paymentus is proud to release new features to its next generation iPaymentus Platform, an industry-specific billing, payment, communication and business intelligence solution designed specifically for Insurance companies. Enhancements include self-service capabilities for the policyholder, multiple account-pay options and an advanced mobile app solution. The company's iPaymentus Platform is a highly-configurable technology that addresses the unique challenges and needs of Insurance companies in today’s ever-changing landscape.
Paymentus, recently recognized by Deloitte as one of the fastest growing companies in North America, continues to release innovative solutions to help Insurance companies improve revenue realization and significantly reduce billing and payment costs.
“To address the challenges Insurance companies face when managing disparate systems for all aspects of bill presentment and payments, we continually focus our development efforts to revolutionize how billers manage payments and communicate with customers,” said Dushyant Sharma, CEO of Paymentus. “The result of our focus is a full-service payment platform that truly simplifies the billing and payment collection process, both for Insurance companies and policyholders.”
The iPaymentus Platform for Insurance billers is a cloud-based technology that allows billers to communicate with policyholders, send e-bills, receive card or e-check payments and generate reports all on a single platform. The platform comes equipped with a customer self-service portal that allows the policyholder to view billing and payment history, make a one-time payment or schedule recurring payments.
Beyond the robust billing and payment benefits, the new platform includes a tool called Enterprise Communications Manager (ECM) that enables efficient communication between the Insurance company and bill payer. ECM is an easy-to-use, automated outbound communication tool that leverages IVR, email and text technologies to put Insurance companies one step closer to their customers and revenue.
“Based on our experience working with leading Insurance companies, we found that high collection costs are often the result of an inability to effectively communicate with the customer,” said Sharma. “The addition of ECM to our platform bridges the communication gap in a cost-effective way for Insurance companies.”
Founded in 2004, Paymentus is incorporated in the State of Delaware and headquartered in Charlotte, North Carolina. Our regional offices are located in Atlanta, Chicago, Toronto and Vancouver. Recognized by Deloitte as “one of the fastest growing companies in North America,” Paymentus works hard to maintain 100% customer reference-ability and a 99.2% retention rate since 2004. Over 500 clients appreciate Paymentus’ e-bill presentment and payment services delivered on a single platform. Paymentus offers a modern system that supports dynamic e-bills and ad hoc messages sent to customers via email or to mobile devices using SMS or IVR. Payment channels offered include recurring, IVR, web, mobile and agent-assisted.
For more information, please visit http://www.paymentus.com.