Hyatt Regency Clearwater Beach Resort and Spa’s Chief Concierge, Gary Hidu, Named to Les Clefs d’Or Concierge Organization

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The Clearwater Beach, Florida hotel’s lead concierge now offers travel planning by phone, in-person and now through Hyatt’s new E-Concierge service.

Hyatt Regency Clearwater Beach’s Resort and Spa’s Chief Concierge, Gary Hidu

Hyatt Regency Clearwater Beach’s Resort and Spa’s Chief Concierge, Gary Hidu

We are extremely proud and thankful to have Gary on our team

With the busy summer travel season officially in full swing, visitors to Clearwater Beach, Florida’s best beach town according to USA Today, are seeking expert guidance to make the most of their vacation days and dollars. Travelers in the know are turning to Hyatt Regency Clearwater Beach Resort and Spa’s chief concierge and resident destination expert Gary Hidu, who was recently accepted into the esteemed Les Clefs d’Or, the premier organization of professional concierges in the U.S. Gary is one of only two concierges to hold this distinction in Clearwater Beach and one of six in the greater Tampa Bay area.

“We are extremely proud and thankful to have Gary on our team,” said General Manager Brian Kramer. “He has spent countless hours scouring our beautiful destination for the best activities, restaurants, shops and attractions, all in a tireless effort to help our guests create the most memorable vacation experiences possible. With a genuine desire to serve others and his characteristic personal touch, he truly embodies our mission of ‘Little Hotel, Big Heart.’”

Hidu is a natural when it comes to designing the perfect vacations, having spent 20 years at his family’s New Jersey travel agency before moving to Clearwater Beach five years ago. He immediately took to the Florida lifestyle and has a true passion for sharing it with guests. An active member of the community, Hidu serves as vice president of community affairs for the Pinellas County Chapter of the Bay Area Concierge Association, a group that strives to increase the professionalism of concierges and guest representatives in Tampa Bay. He was also named Employee of the Year for his achievements and contributions to the resort’s overwhelming success in 2012.

In addition to his duties serving on-property guests, Gary manages all pre-arrival requests by phone or through the Clearwater, Florida hotel’s exclusive Hyatt E-Concierge service. This time-saving online tool allows guests to make dinner reservations, order in-room amenities and special requests, arrange transportation and book activities for their Clearwater Beach hotel stay, including spa appointments, tee times, kids’ club activities and more. Upon completion of using the E-Concierge service, users are able to print or download a full summary of their vacation itinerary from one convenient place.

To contact Gary and begin planning a Clearwater Beach vacation, call 727-373-1234 or stop by the resort’s concierge desk. Gary can be easily spotted by the new Clefs d’Or gold keys that he proudly displays on his lapel.

For more information or reservations, call 1-800-233-1234.

About Hyatt Regency Clearwater Beach Resort and Spa

Hyatt Regency Clearwater Beach Resort and Spa features 250 guest suites that blend tropical elegance with a luxurious, carefree experience on Florida’s west coast. Breathtaking Gulf views provide the backdrop for expansive floor plans for deluxe one- and two-bedroom suites. Each suite features fully equipped kitchens and balconies or rooftop terraces. Guests can enjoy a variety of upscale amenities such as the eighth-floor infinity pool deck with 20 air-conditioned poolside cabanas and a children’s pool area, a spa pool area on the 16th floor and multiple dining options, including the resort’s signature seafood grill SHOR. Other amenities include the eco-friendly Sandava Spa and Camp Hyatt Kids’ Club, along with 12,000 square feet of indoor and 20,000 square feet of outdoor function space for premier beachside events. Located in the “Best Beach Town in Florida” according to USA Today, the resort serves as the centerpiece of the city’s new Beach Walk, providing close proximity and easy access to a wealth of world-class restaurants, retailers and attractions.

The resort is a recipient of the following awards and recognitions: the prestigious AAA/CAA Four Diamond Award; four green keys designation by the Green Key Eco-rating Program; approval by Florida Green Lodging; gold status in TripAdvisor’s GreenLeaders Program; ranking in the “best spa” and “most romantic spot” categories in the 2013 Best of St. Pete/Clearwater Awards; recognition as one of Tampa Bay’s Top 100 Workplaces for 2013 by the Tampa Bay Times; acknowledgement as a 2013 Best of Weddings Pick by The Knot; the 2012 Brides’ Choice Award by Wedding Wire; recognition as one of Florida’s Best Companies To Work For by Florida Trend; the 2012 Impact Award Winner by Tampa Bay Businesses for Culture and the Arts; placement on Elite Meetings’ Top 100 Hotels List; acknowledgement as a gay-friendly hotel by the TAG Approved® Accommodations Program; and the Metro’s Best Award in the Hot Spots to Shop, Dine, Play & Escape by Tampa Bay Metro Magazine for the past two consecutive years. The resort’s signature SHOR American Seafood Grill has also earned the Best Dessert Award at Clearwater Beach’s Restaurant Week for the past two consecutive years and Tampa Bay Magazine’s Best of Tampa Bay Award for the last four consecutive years.

For more information or reservations, please visit, “Like” us on Facebook at or follow us on Twitter @HyattClearwater.

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Angele Busch
Hyatt Regency Clearwater Beach Resort and Spa
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