Great people collaborating on vital topics
Las Vegas (PRWEB) June 06, 2013
On June 10, Connect First will be attending the largest, most comprehensive call center event in the world. Over 1,200 customer-focused executives will come together to discuss executing innovation in a multi-channel environment. Among many in attendance, Connect First will be in Booth C featuring their award-winning cloud-based contact center solutions. Connect First’s award-winning outbound dialer solution will be showcased during the show, as a part of the Connect First multi-channel platform.
Call Center Week is the world’s largest and most comprehensive gathering of high-level call center professionals. The event attracts an audience more rich with senior level, client side participation than any other event in the industry. It is put on by the International Quality and Productivity Center.
Richard Manulkin, President of Connect First said, “We welcome every opportunity to connect with leaders in our industry, and Call Center Week has proven to hold a high level of integrity for us. Great people collaborating on vital topics.”
About Connect First: Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care. Solutions include Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more. Through a consultative approach with each customer interaction, Connect First builds customized solutions to meet the needs of a discerning customer base. Visit http://www.connectfirst.com for more information or a free consultation with a contact center solutions expert.