VoIP Innovations Released New Pricing and BackOffice Updates

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Call forwarding is the newest feature to the VoIP Innovations' industry leading BackOffice. They have also made adjustments to the Canadian cost per port.

VoIP Innovations' customers who use the BackOffice now have the capability to set up a call forwarding system for their DIDs. This feature is much like the Failover System that was released in April expect customers can choose when to forward the call instead of it failing over to a new number due to server issues.

The call forwarding feature will be beneficial to those customers who want to forward a DID to a different number. An example of how a customer can use this new feature is if they are going on vacation and they want their customers to still be able to reach a specific person or department. Call forwarding is available at no extra cost to all VoIP Innovations customers and it is available in their API.

Setting up a unique call forwarding system is very easy to do; customers simply go into their ‘My Local DIDs’ group and hit the edit button next to the DID they want. A new menu will appear and from this point the customer can add a number to forward individual DIDs too. For a deeper look on how to set up the call forwarding feature, please see the Wiki article or view the attached YouTube Video.

VoIP Innovations has also updated their Canadian usage pricing structure. Before this update, customers could only pay for their usage on a per minute basis. They still have the per minute option, but now those customers can choose to pay per port instead. Customers must choose only one option for their account. For more details on the new pricing structures, please contact your sales representative or email sales(at)voipinnovations(dot)com.

VoIP Innovations is an Inc. 5000 company that specializes in providing the largest DID and termination VoIP footprints in North America. Their network includes over 500,000 DIDs in stock in over 8,500 rate centers in the US and Canada. Recently, VoIP Innovations expanded their footprint to include DIDs in over 60 countries and now offers A-Z termination. VoIP Innovations is owned by ABG Capital and is based in Pittsburgh, PA. To learn more about VoIP Innovations, visit the VoIP Innovations Blog.

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Natalie DeCario
VoIP Innovations
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