M-Files Receives ISO 9001:2008 Certification

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Leading Enterprise Content Management Solution Provider Utilizes M-Files QMS for Internal ISO-Compliant Process and Procedures

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By leveraging M-Files QMS to achieve ISO 9001:2008 certification for our own operations, our customers and partners can be confident that M-Files meets or exceeds their quality requirements.

M-Files Corporation, the developer of M-Files cloud, on-premise and hybrid enterprise content management (ECM) solutions that manage information by what it is versus where it is stored, today announced that the company has received ISO 9001:2008 certification for the design, development, delivery and support of its information management software and related services.

The M-Files quality management system has been independently audited and recognized by Lloyd's Register Quality Assurance as being in conformity with ISO 9001:2008.

Published by ISO, the International Organization for Standardization, the ISO 9000 family of standards is related to quality management systems and is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to the product being developed and/or produced. ISO 9000 pertains to the fundamentals of quality management systems, and ISO 9001:2008 addresses the requirements that organizations must fulfill in order to meet the standard.

Since its inception, M-Files has maintained a culture of quality and instituted strict processes for ensuring its quality policy is followed throughout the organization. The M-Files quality policy is based on the principles of ensuring business continuity, delivering high quality service to customers and partners, maintaining effective processes, developing and supporting skillful and motivated personnel, risk management and prevention, a commitment to comply with customer requirements and continuous improvement. Since many of the company's customers rely on M-Files to achieve and maintain ISO certification for their own operations, ISO 9001:2008 was the natural choice for a formal framework to ensure M-Files maintains high quality operations while continuing to grow rapidly.

"Achieving ISO 9001:2008 certification is an important milestone for M-Files because it illustrates that we've embraced the concept of quality through continual improvement, while also validating that we are streamlining our business processes and procedures for maximum efficiency," said Miika Mäkitalo, CEO of M-Files Corporation. "ISO 9001:2008 certification strengthens our credibility in key industries we are targeting, in addition to assuring our customers and partners that our solutions are developed and delivered with an adherence to a defined set of standards that bear international recognition."

ISO 9001:2008 Certification Supports Focus on Quality and Compliance-Driven Market Segments
The M-Files family of ECM solutions support quality management practices and programs that ensure efficient and ISO-compliant processes, which is particularly important for organizations that must take a proactive approach in managing their Governance, Risk and Compliance (GRC) activities. Acquiring ISO 9001:2008 certification illustrates to companies that operate within quality-intensive and highly-regulated industries that M-Files understands their compliance and risk-related demands and has adopted many of the same internal processes and procedures in order to elevate the overall quality if its own products and services.

The M-Files quality system is administered via M-Files QMS, an out-of-the-box solution for daily quality management. M-Files QMS is a practical solution for centrally organizing, managing and tracking the important documents, information and processes associated with quality and compliance activities.

"For the organizations we work with in the GRC segment that must adhere to strict compliance requirements, quality certification is expected and vendor audits are common," added Mäkitalo. "By leveraging M-Files QMS to achieve ISO 9001:2008 certification for our own operations, our customers and partners can be confident that M-Files meets or exceeds their quality requirements."

About M-Files QMS
M-Files QMS is a practical and easy to use solution that helps manufacturing organizations and related businesses fulfill the documentation and data requirements associated with quality standards such as ISO 9001, CE marking or labeling, compliance with FDA 21 CFR Part 11 and EU GMP Annex 11, as well as audits associated with all of these activities. M-Files QMS is ideally suited for businesses in regulated industries such as pharmaceutical and life sciences, petrochemicals and other process-related manufacturing sectors, food production, transportation (including aviation, automotive, etc.), mining, and others. For more information, visit http://www.m-files.com/qms.

About M-Files Corporation
M-Files enterprise content management (ECM) solutions transform how businesses manage, secure and share information with a unique metadata-powered approach that organizes and processes content based on what it is, rather than where it resides. Thousands of businesses in over 100 countries use     M-Files on-premise, in the cloud or in hybrid environments to improve productivity and quality, and to ensure compliance with industry regulations and standards, including companies such as AstraZeneca, SAS and EADS. For more information, visit http://www.m-files.com.

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Matthew Meigs
M-Files Corporation
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