Rental Startup Rentenna Launches New “Complaints Score” in NYC Today

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Rentenna -- the free, groundbreaking rental tool that condenses everything a renter would want to know about a rental building into a single score – displays the individual violations in the “Complaints Score” live today.

Rentenna's Apartment Complaint Score
Apartment hunters for the first time will be able to see every single housing violation filed with New York City’s Department of Housing for over 35,000 apartment buildings.

With the release of its “Complaints Score” feature, apartment-search site Rentenna lets New Yorkers look up their building (or a building they’re thinking of moving into) to check for red-flag issues like mouse infestations, bed bugs, trash piling up in common areas, lack of heat and hot water, chronically broken elevators, broken smoke detectors and more. The complaints data comes from the New York City Department of Housing Preservation and Development’s database.

The violations fall into 3 categories:

  •     Class A complaints are minor and non-hazardous (broken doorknobs, cracked tile, etc.)
  •     Class B complaints are hazardous (issues like rodents, bed bugs, trash buildup, broken smoke detectors, etc.)
  •     Class C complaints are immediately hazardous (lack of heat / hot water / electricity / gas or inadequate fire exits, etc.)

"The 'Complaints Score' is just one in a series of new city specific sub-scores we have in store for Rentenna users all over the United States," says co-founder and New York Times rental expert Alicia Schwartz. "Apartment hunters for the first time will be able to see every single housing violation filed with New York City’s Department of Housing for over 35,000 apartment buildings. With issues such as broken carbon monoxide and smoke detectors, it is crucial to know about where you could be living."

About Rentenna
Rentenna is a groundbreaking interactive apartment search and comparison tool that rates rental buildings on a scale of 1-99, helping apartment seekers quickly and efficiently sort through thousands of options to find their ideal rental.

Rentenna’s unique interface delivers an immersive apartment search experience that is equal parts visually stunning and blazing fast – and unlike anything else offered on the web.

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Alicia Schwartz
Rentenna
212 624 5868
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