Jacksonville, Florida (PRWEB) June 16, 2013
Medcom, one the leading administrators of tax advantaged Employee Benefit Programs, COBRA and Retiree Billing Administration, Health and Welfare Compliance and PPACA Services, announced today several significant enhancements to its Retiree Billing Services for leading employers.
Medcom provides a turnkey solution for the administration of Retiree Billing Services including all communication with the retiree and carriers to streamline the enrollment process, upon notification of an employee’s retirement.
“Medcom offers an online portal with resources to serve employers and participants 24 hours a day, 7 days a week and a toll-free phone line that provides accessible, reliable and professional customer care,” stated Missy Brown, Director of COBRA and Retiree Billing Administration.
“We are experienced and well-equipped to comprehensively handle the administrative needs of employers. Medcom provides premium payment coupons, receives and tracks payments, notifies participants of “short premiums” and NSF checks, along with providing rate and benefit change notices to participants. Consolidated premium payments are returned to the plan sponsor on a monthly basis and carrier notifications and HIPAA certificates are provided when coverage is terminated, as directed by the client.”
Medcom offers a variety of retiree payment options including personal or cashier’s checks, money orders, credit cards, bank drafts and automated ACH’s. Payment coupons may be distributed for monthly, quarterly or end or rate payments and participant accounts may be customized according to the guidelines of the employer’s retiree plan. Open enrollment materials and other forms may also be distributed via web portal.
“Our comprehensive online portal extends our mission of enabling retirees to have more convenient access to their account information while reducing many of the administrative duties of a busy HR Department, mentioned Michael J. Bracken, President of Medcom. Our full continuum of support services for retirees improves satisfaction levels throughout the organization.”
Medcom’s team of experienced, responsive and caring professionals has served employers and benefit plan participants with excellence for over 30 years. Medcom is located in Jacksonville, Florida and was founded in 1983. Medcom serves employers and employee benefit consultants throughout the United States.
For more information contact:
Michael J. Bracken