Grinnell Mutual Launches Expanded Identity Protection Services to Combat Against Emerging Threats

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Already robust service offering provides proactive and reactive help with digital threats and safeguarding personal information in an assisted living setting

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Grinnell Mutual today announced an enhancement to its LifeStages® Identity Management Services to include assistance for emerging threats, such as e-mail and social media compromise, as well as data breach victim assistance and assisted living safeguarding. The services are provided as part of the company’s long-offered identity protection program, which is offered to homeowners, renters, condominium, and farm liability customers at no additional cost. Grinnell Mutual has partnered with IDentity Theft 911® since 2006 to offer these services.

As part of the enhancement, IDentity Theft 911 will assist customers with:

  •     Assisted Living: Assists customers responsible for safeguarding the personal information of others.
  •     External Breach Victim Notification: Provides support for consumers who have their personal information exposed by third parties by explaining notices received.
  •     Email Compromise: Helps analyze and recover from e-mail hacking situations.
  •     Phish Assist: Provides assistance to evaluate received messages to avoid becoming a victim of email or phone scams.
  •     Social Media Compromise: Provides advice concerning privacy settings, etc., to help protect your online identity and privacy.
  •     System Compromise: Provides information for preventative resources and assistance to protect personal electronic devices.

These enhancements augment an already robust suite of services that includes assistance with resolving or preventing instances of identity theft such as: fraudulent medical insurance claims, lost ID, setting fraud alerts, replacement of marriage/civil union documents, false tax returns, estate identity theft, prevention of misuse of the personal information of children, military fraud alerts when deployed on service, and more. These services help sort out issues with government agencies, credit companies, and medical providers and helps replace personal documents that were lost, damaged, or stolen.

To initiate a request for assistance, Grinnell Mutual members simply call the company’s toll-free Claims Call Center, 1-877-467-2252, at which point a service provider will be assigned to work with a customer until all issues are resolved. Policyholders are matched with dedicated fraud specialists who remain their contacts throughout the process to clear their good names and restore reputations efficiently and quickly.

For more information, please visit Grinnell Mutual’s Online Resource Center.

About IDentity Theft 911®
Founded in 2003, IDentity Theft 911 is the nation’s premier consultative provider of identity and data risk management, resolution and education services. The company serves 17.5 million households across the country and provides fraud solutions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, corporate benefit providers, banks and credit unions and membership organizations. In addition, the company provides preventative and breach response services to more than 600,000 businesses. IDentity Theft 911 is the proud recipient of several awards, including the Stevie Award for Sales and Customer Service and the Parent Tested, Parent Approved award for social networking monitoring tool SocialScout. For more information, please visit, and

About Grinnell Mutual
In business since 1909, Grinnell Mutual Reinsurance Company provides reinsurance for mutual insurance companies and property and casualty insurance products through nearly 1,600 independent agents in 12 Midwestern states. Grinnell Mutual is the largest primary reinsurer of farm mutual companies in North America.

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Kelly Santos
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