Fairmont Pittsburgh Conference Inducted to Les Clefs d'Or

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Mark Chambers is the First and Only Les Clefs d’Or Concierge in Pittsburgh and the Surrounding Area

Mark Chambers, chef concierge at Pittsburgh’s luxury hotel, Fairmont Pittsburgh, has been inducted to Les Clefs d’Or, USA, the only national association of professional hotel concierges in the United States.
Mark and his concierge team work tirelessly day in and day out to ensure our guests have the best experience possible

Mark Chambers, chef concierge at Pittsburgh’s luxury hotel, Fairmont Pittsburgh, has been inducted to Les Clefs d’Or, USA, the only national association of professional hotel concierges in the United States. Chambers is the first hotel concierge in Pittsburgh and the surrounding area to achieve this honor.

“Mark and his concierge team work tirelessly day in and day out to ensure our guests have the best experience possible,” said Matthew Sterne, general manager of Fairmont Pittsburgh. “His membership into Les Clefs d’Or is direct result of his hard work and passion for his field.”

Les Clefs d’Or, which stands for “the keys of gold,” promotes the highest standards of service for hotel guests around the world. Clefs d'Or concierges, who can be identified by crossed golden keys worn on their lapels, will attend to any request as long as it is moral, legal, and kind. Les Clefs d’Or, USA has over 550 members in 32 states and is part of the international Les Clefs d’Or organization called Union International des Concierges d'Hotels.

“I have spent many years working towards my Les Clefs d’Or membership and am extremely proud to now be associated with this prestigious organization,” said Chambers. “My hope is to use this achievement to develop and grow the concierge community within Pittsburgh and eventually create a Les Clefs d’Or Pittsburgh chapter.”

Chambers joined Fairmont Pittsburgh in March 2010 and has overseen the concierge desk at the Four Diamond Pittsburgh property since its opening. Prior to joining Fairmont Pittsburgh, Chambers worked as chef concierge at the Omni William Penn in downtown Pittsburgh from 2002-2010. He also held progressive concierge positions with Westin and Doubletree in Pittsburgh.

Located in the heart of Downtown Pittsburgh, the premier hotel; Fairmont Pittsburgh features 185 luxurious guestrooms, elegant meeting space, a health club and spa, Habitat restaurant and Andys bar. Fairmont Pittsburgh is Pittsburgh’s first LEED® Gold certified hotel.

To learn more about Les Clefs d’Or, USA visit lcdusa.org.

ABOUT FAIRMONT HOTELS & RESORTS

Fairmont Hotels & Resorts is a celebrated collection of more than 60 luxury properties around the globe, including Shanghai's Fairmont Peace Hotel, The Plaza in New York, and Makkah Clock Royal Tower in the Kingdom of Saudi Arabia. The luxury brand's distinctive hotels offer a sense of heritage and sophistication, warm, engaging service and culturally rich experiences. A community and environmental leader, Fairmont is also recognized internationally for its responsible tourism practices and award-winning Green Partnership program. Fairmont is owned by FRHI Holdings Limited, a leading global hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont, Raffles and Swissôtel branded luxury private residences club, whole-ownership residences and serviced residences properties. For more information or reservations, please call 1-800-441-1414 or visit fairmont.com.

Become a fan of Fairmont. Join our online communities at everyonesanoriginal.com, facebook.com/fairmonthotels, twitter.com/fairmonthotels, and pinterest.com/fairmonthotels/. For career opportunities, visit facebook.com/fairmontcareers.

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Julie Abramovic
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