RootMetrics Report: Despite Slight Dip in Data Speeds, AT&T Remains the Fastest Network in Orlando

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Verizon and AT&T in a neck-and-neck tie for the top spot among four carriers in Orlando, but AT&T still has the fastest data network.

AT&T still has the hands-down fastest data network in Orlando, according to independent mobile analytics firm RootMetrics™, which conducts mobile performance tests designed to replicate real-world consumer behavior.

In the latest results, Verizon and AT&T were in a neck-and-neck tie for the top spot among four carriers in Orlando in the combined performance category — including data, call, and text tests — but AT&T’s network dominated the data category for the second time. Despite marginal decreases in speed since January 2013 tests, AT&T’s blazing fast speeds were significantly faster than Verizon, the closest competitor.

The final RootScores for overall combined performance:

1 – Verizon (97)
1 – AT&T (96)
3 – T-Mobile (89)
4 – Sprint (81)

AT&T’s LTE holds up to test of time in Orlando
AT&T and Verizon, both offering LTE service, provide consumers with fast download and upload speeds, while T-Mobile showed respectable non-LTE average download speeds. Once again, Sprint was the slowest of the four carriers in Orlando.

Data speed affects how quickly consumers can perform various tasks online. For example, in an ideal situation, uploading medium-sized pictures (1 MB) to Facebook or other online albums typically takes 25 to 45 seconds at speeds below 3.0 Mbps. At speeds above 6.0 Mbps, uploading a similar picture takes less than 1 second.

Average download and upload speeds by carrier
AT&T: 19.2 Mbps download/8.9 Mbps upload
Verizon: 12.2 Mbps download/6.0 Mbps upload
T-Mobile: 8.0 Mbps download/1.9 Mbps upload
Sprint: 4.3 Mbps download/ 0.9 Mbps upload

You’ve got mail — how long does it take to get it?
RootMetrics measured the average time it took the carriers to download a set of 10 emails. AT&T was the fastest carrier for email downloads at 2 seconds, with Verizon close behind at 2.8 seconds. Sprint clocked in at 5.8, and email on T-Mobile took the longest to download at 6.2 seconds.

Which carriers can you count on?
Verizon and AT&T led in network reliability testing, with scores of 99.6 for Verizon and 99.5 for AT&T. T-Mobile closely trailed the two leaders at 98.8 and Sprint brought up the rear at 96.0. The scores are based on how often each carrier successfully connected to the network and how reliable each carrier was in completing tasks.

Making the call
Call performance was strong for all carriers. Verizon topped the others with a stellar call failure rate of only 0.1%. Roughly 1 in 1,000 calls would fail at this rate. AT&T, Sprint and T-Mobile had strong, and statistically comparable, average call failure rates of 0.9% and below.

Text me
Orlando consumers have great choices when it comes to text service as well; all carriers delivered texts in less than 10 seconds at least 96% of the time. Verizon and Sprint each had perfect performances, meaning no texts failed to send during testing.

More than 22,000 tests in Orlando
To evaluate the mobile experience in the Orlando area, RootMetrics conducted 22,387 call, data, and text tests on the networks of AT&T, Sprint, T-Mobile, and Verizon during all hours of the day and night from April 30 to May 6, 2013. The tests were conducted using the RootMetrics RootScout app running on Android-based, off-the-shelf consumer smartphones purchased from each of the four carriers’ stores. Tests were conducted both indoors (at 33 locations) and outdoors during drive tests (covering 879 miles). Mobile performance varies depending on where people live, work, or otherwise spend time. Because a variety of factors can influence performance, examples that show what data speeds mean while performing various mobile activities are a general look at data speeds for illustrative purposes and aren’t specific to Orlando. For details about the results, see the methodology section of the online report.

About RootMetrics™
Based in Bellevue, Wash., RootMetrics™ is an independent company that provides accurate and unbiased mobile performance data with market-specific RootScore Reports, geographical coverage maps, and a free downloadable CoverageMap app for use on either Android or iOS devices. To ensure that RootMetrics testing reflects a typical consumer’s mobile experience, testing is conducted based on where, when, and how consumers use their devices most often.

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Ann Marie Ricard
RootMetrics
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