Generations Homecare System Adds GPS Visit Verification

Share Article

Homecare agencies depend on visit verification to ensure their elderly clients receive the highest quality of care, and to help eliminate fraud.

Homecare agencies operate with a distributed workforce sending caregivers directly into the clients home or facility. Having caregivers distributed in such a manner presents a challenge for time and attendance. Many home care agencies have overcome this challenge by using telephony systems, which utilize the clients home phone for visit verification. While effective, telephony systems do not work as well in all situations. Generations GPS Visit Verification provides an alternative visit verification method, enabling caregivers to verify their visits via GPS using a smart phone. GPS Visit Verification can be used alongside Generations Telephony, providing agencies with multiple methods of verifying visits.

"The importance of having multiple methods to verify visits is becoming apparent as more clients are moving away from traditional phone systems to mobile phones", says Lance Ferden, President of IDS. "Having multiple methods available to verify visits benefit the client, caregiver, and the agency". GPS Visit Verification is automatically available to all subscribers of Generations Online using the Generations Telephony service.

"Users of Generations Online can offer GPS Visit Verification in lieu of a signed timesheet, if company policy and payor requirements allow it." Vice President of IDS Lisa Ferden says "Many long term care insurance companies and State Medicaid programs recognize the value of using GPS and Phone based visit verification services. With real time notification of service delivery, agencies can closely monitor the care they provide and respond accordingly when the need arises."

Generations Homecare System is an industry leading software application developed by Integrated Database Systems, a Michigan company.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Lance Ferden
Follow us on
Visit website