Danvers, MA (PRWEB) June 25, 2013
Wireless Analytics, a pioneer in the Wireless Expense Management industry, today announced that Paul Knittle has joined the company as Director of Strategic Accounts. Mr. Knittle was previously a Senior Account Manager for Global Accounts with T-Mobile, where he was responsible for driving mobility initiatives within New England-based Fortune 1000 and Global 500 organizations.
“The chance to join a company with 100% customer retention over its 10 years serving enterprise customers was one I couldn’t pass up,” said Mr. Knittle. “Having worked alongside the Wireless Analytics team supporting my former customers, I saw firsthand the outstanding service they provided, as well as the steadfast loyalty it inspired in their clients.”
Mr. Knittle will be responsible for business development throughout North America as well as strategic management of key accounts. Working directly with senior management and channel partners, Mr. Knittle will be delivering managed services solutions including Mobile Device Management (MDM), wireless help desk support, BYOD programs and cost-saving initiatives to Fortune 2000 organizations.
“When looking for a Director of Strategic Accounts, we were looking for an individual that could not only serve as the primary business owner for new client engagements and deliverables but also for someone who was committed to client satisfaction,” said Fernando Oliveira, Wireless Analytics’ Vice President of Client Services. “Paul exemplifies such an individual with his talent, skills and past interactions as a trusted partner with his clients. I very much look forward to Paul’s positive influence within the Client Services Team.”
About Wireless Analytics
Supporting the mobile workforce since 2003, Wireless Analytics works directly with enterprise customers to make wireless mobile management easy and efficient, providing tools and support services that enable anywhere, anytime employee productivity. Our cloud-based CLEAN Platform™ (Carrier Lifecycle Expense Analytics) empowers businesses through easy access to wireless performance metrics and powerful online procurement, provisioning and asset tracking tools. Wireless Analytics partners with leading providers, such as Truphone, MobileIron and iPass, to offer tailored solutions for enterprise mobility. For three years running, Wireless Analytics has been ranked among the highest in customer satisfaction by AOTMP, a leading industry authority on telecom performance. To learn more, please visit http://www.WirelessAnalytics.com.
Wireless Analytics, LLC
Liz Roberts, Communications & Content Administrator
Tel. +1 978 762 0900 x 131