Our My Clients has freed up a great deal of our customers time and energy.
(PRWEB) June 25, 2013
VoIP Innovations releases an impressive new feature in their wholesale VoIP BackOffice, Titanium III, called My Clients. This new feature will allow customers to easily manage the data they need to operate their business on a daily basis in one, easy to use location.
VoIP Innovations has already introduced My DID Groups, My E911 Groups and My Endpoint Groups to their BackOffice earlier this year. My Clients is the tool that organizes these three groups into separate dashboards that offer their customers the vital metrics they need to run their business successfully. If customers do not take advantage of My Clients, they will continue to have to navigate back and forth between groups to get everything they need.
“Our My Clients has freed up a great deal of our wholesale VoIP customers time and energy,” said Jason Tapolci, President of VoIP Innovations. “Instead of having information in multiple spots in the BackOffice, we’ve given our customers the ability to customize and aggregate the exact metrics they need in one place.”
Creating a Client is a very easy process; simply choose which DID Group, Endpoint Group and E911 Group to assign to that specific Client and once that is done, a combined view of metrics for that specific client will be shown. Please visit the VoIP Innovations Wiki to learn more about setting up a Client.
Before officially setting up My Clients, DID Groups, Endpoint Groups and E911 Groups must already be set up in the account. While creating a Client, keep in mind that only one group can be assigned to one Client. That is, there can be no overlapping groups in clients. After the client set up is complete, metrics for DIDs, E911, Endpoints, Billing and Porting will be available. For a behind the scenes look at My Clients, check out this video VoIP Innovations put together.
VoIP Innovations is an Inc. 5000 company that specializes in providing the largest DID and termination VoIP footprints in North America. Their network includes over 500,000 DIDs in stock in over 8,500 rate centers in the US and Canada. Recently, VoIP Innovations expanded their footprint to include DIDs in over 60 countries and now offers A-Z termination. VoIP Innovations is owned by ABG Capital and is based in Pittsburgh, PA. To learn more about VoIP Innovations, visit the VoIP Innovations Blog.