(PRWEB) June 26, 2013
Companies and organizations can now book Dr. Joseph Michelli, internationally acclaimed speaker and bestselling author through The Sweeney Agency. The Sweeney Agency is one of the premier speaker agencies that is making the speaking business more client focused. Specializing in the subjects of Customer Service and Leadership, Dr. Michelli helps employees and organizations by empowering them to create a positive workplace experience with an emphasis on a superior and holistic customer experience. When it comes to leadership, Dr. Michelli shows both corporate executives and frontline staff how to develop personally. For those looking to motivate employees and senior staff alike, Dr. Michelli is an excellent leadership speaker.
Along with his exceptional speaking skills, Dr. Joseph Michelli is also a top selling author, penning the books Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience and The Zappos Experience: 5 Principles to Inspire, Engage, and Wow. The Zappos Experience, released in October 2011, is Dr. Michelli’s most recent book that uses the principles from the runaway success of internet start-up turned giant Zappos, so that readers can apply them to their own businesses and careers. Dr. Michelli’s previous book, Prescription for Excellence, focuses on optimizing and maximizing the customer service experience and was a number 1 bestseller on the New York Times, Wall Street Journal, USA Today, Publishers Weekly and Nielson BookScan lists. Being a prolific visionary, he has also written the bestsellers The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary; When Fish Fly: Lessons for Creating a Vital and Energized Workplace, and The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Cartlon Hotel Company.
With a Bachelor’s Degree from the University of Denver and both a Masters and Doctorate from the University of Southern California, Dr. Joseph Michelli is also a professional member of the National Speakers Association and the Authors Guild, further strengthening his reputation as one of the top speakers in the industry.
About the Sweeney Agency
The Sweeney Agency is centered on customer satisfaction, by helping to find the perfect leadership speakers and economic speakers for any event. The Sweeney Agency works closely with clients and the client’s needs in order to provide the most useful information needed to make the right decision. The goal is to understand the client’s organization and the event in order to provide them with the perfect keynote speaker. They have built a reputation on providing outstanding client service, with a track record for matching clients to the right speaker of their needs.