Contact Center Solution Provider Productivity Associates Inc. Wins Award for Being the World’s Best Workplace for the Principals of "Individual & Collective"

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Onshore Outsourcing Provider PAI Rakes in a Duo of Distinguished Awards at WorldBlu Live 2013

Productivity Associates Inc. achieved a new milestone in its cultural journey when it was awarded as the top organization for the category of "Individual & Collective" at WorldBlu Live 2013. This was the first of two awards that PAI snatched at the prestigious event. The ten overall award categories were representative of WorldBlu’s 10 Principals of Organizational Democracy.

The "Purpose & Vision" principal is the concept that in democratic organizations, the individual is just as important as the whole, meaning employees are valued for their individual contribution as well as for what they do to help achieve the collective goals of the organization. PAI exemplifies this concept with ideals such as the Cultural Congress initiative and it’s Open Book Management policies.

Banna Aparicio, PAI’s Director of Creative Talent Resources, described this achievement: "Our organization relies heavily on our tribe of empowered employees. We invest 100% of our efforts into making sure their individual contributions are a part of our everyday innovations. We have a very diverse work force, but we embrace our tribe and look for opportunities to share their individualism and leadership through their Personal Leadership Plan."

WorldBlu LIVE 2013 is the world’s premier gathering on freedom and democracy in the workplace. It is designed for individuals and organizations who recognize the power of freedom and democracy as a tool for building thriving businesses, promoting innovation, attracting top talent and changing the world for the better.

PAI is enjoying its third straight year as a certified WorldBlu organization. PAI attributes the adoption of a Tribal Culture and the implementation of its 9.1 Core Values as primary factors for providing a happy and efficient workplace. These values not only enable the entire organization to function in an optimal manner, but also empower each employee to make their own choices as an individual. It is this strong employee-driven culture which has enabled the organization to develop into America’s premier Customer Support Outsourcing firm. Read more about PAI at

About PAI

Productivity Associates (PAI) provides customized and innovative U.S. based Technical Support Service Solutions. PAI enjoys an award-winning, highly unique freedom in the workplace culture. Founded in 1992, PAI’s vision is to positively change the world through the sum total of its amazing interactions and awesome company culture. The company’s strategic focus and commitment is to be a Growth Partner for its clients. For more information visit:

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Scott Cranford
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