Clifton Park, NY (PRWEB) June 25, 2013
Annese & Associates, Inc. is pleased to announce that Phil Birmingham has been promoted from his role as Senior Solutions Architect to Collaboration Practice Manager, effective immediately. Phil is based in the company’s Clifton Park office and reports to Jamie Aiello, Vice President of Services.
"It is with a great deal of honor as well as excitement for the future, that I assume management of the Collaboration Practice,” said Phil.
“We have a great team of engineers with unparalleled skills and dedication who I have had the privilege of working alongside for the past few years. I look forward to continuing to work with them to help shape the future of the Collaboration Practice. With literally tens of thousands of IP handsets and endpoints deployed and in service, Annese is the premier provider for IP Communications and Collaboration services across New York State. Most of all, I look forward to helping to carry on the legacy of customer service and intimacy that Annese has enjoyed for its 40+ years in business."
Phil has been with Annese for over four years and has more than 20 years of technical experience around hardware, software development, and systems engineer disciplines, with lead roles in project management, systems engineering, and training.
In this new role, Phil will focus on the quality of the client experience and team profitability. He will also develop Statements of Work for all projects planned and delivered in this technology segment while driving quality assurance in peer review of pre sales deliverables.
“Phil Birmingham continually demonstrates an exceptional ability to design technical solutions to address customer pain,” said Jamie Aiello. “I am pleased to announce Phil's new role as the leader of the Annese Collaboration Practice. He will be looked upon to work with Sales on the best ways to position Annese's Collaboration solutions, mentor/train staff, and work closely with our partners. In Phil's hands, I am confident that Annese will remain a leader in the Collaboration space.”
Annese & Associates has a long and rich history of designing, deploying, and supporting voice solutions, and has within the last decade, incorporated new collaborative technologies such as video and messaging, and related infrastructure, into the Collaboration Practice’s suite of services.
About Annese & Associates, Inc.
Expertise. Relationships. Innovation. Throughout the past four decades, these principles have established the foundation upon which Annese & Associates has emerged as the trusted adviser to our customers, partners, and communities. With a full-circle approach to integrating communications systems, Annese wraps professional and managed services around Collaboration and Data Center Virtualization solutions. Guided by our services methodology, we design an end-to-end IT experience for our clients, implementing the tools of today and administering a plan for tomorrow. Our business is the art, science, and passion of connecting devices to networks, people to people, and ideas to action.