Eau Claire, WI (PRWEB) June 26, 2013
Business owners make decisions everyday that can impact them positively and negatively. Unfortunately, when the owner of Empire Grill in Eau Claire, Wisconsin decided to install a Self-Serve Beer Wall in his brand new craft beer-friendly bar, he was told by the company he purchased the system from that he would be getting a finished product, but that was not what he experienced. After six months of trying to overcome the system's shortcomings, he did what any smart business owner would do – he doubled down. He did his research, went with PourMyBeer.com and he hasn’t looked back.
The owner, Joe Cicone added, “I decided to go with PourMyBeer to retrofit the beer wall for a number of reasons. They are focused on support and provide a 99% uptime guarantee with their software. I got to see live demos of their products in use on their YouTube channel, and most importantly, current customers of theirs that I spoke to had great things to say about them and their system. The previous one had become embarrassing for me and my staff as it continued to have issues and would not work almost all of the time. I just wanted a working system.” Ask and ye shall receive.
He now has all that and access to individual pour data per customer, broken down by brand as well as over whatever time period he wants to see. He can change brands on his screens as often as he changes his customer offerings, and that’s quite often. “Customers are looking for choice,” he said. “That’s what I wanted to bring to them with the beer wall idea. I’m just glad I finally found a company that has one that works the way they say it does."
“We were really excited going into this project,” said Josh Goodman co-owner of PourMybeer.com. “We are all about solutions for our customers even if that means retrofitting a competitive system. At the end of the day, we want satisfied customers; that’s the currency we trade in everyday, ” he continued.
Upon completion of the install, the PourMyBeer team trained the staff on the system and they were notably impressed with how simple it was to use. Declan Duggan, co-owner at PourMyBeer.com added, “Our goal as a company is to let our products and our level of service speak for themselves. We feel that our product delivers a high level of functionality to users. If you match that with its dependability and the price point we offer, it’s tough to really compare us to any other companies in the self-serve beer space," he concluded.
http://www.pourmybeer.com is an Innovative Tap Solutions Company. The company was formed in MD in 2008 and made the first commercial mobile self-serve beer tables in the US. It also sells and distributes fixed beer walls, mobile beer walls, fixed draft tables and mobile draft self-serve tables. All mobile equipment is made in the USA. Contact sales (at) pourmybeer (dot) com or call 215-219-9203/443-691-2337.