Pismo’s Coastal Grill Switches to SeatMe’s Online Restaurant Reservation and Wait List Management Software

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Pismo’s Coastal Grill chooses SeatMe to save money, text walk-ins, accept online reservations, manage tables, and more.

SeatMe, a leading provider of online restaurant reservation software and table management tools that help restaurants fill more tables, announced today that Pismo’s Coastal Grill in Fresno, CA has selected SeatMe for a complete restaurant management and online reservations solution. Pismo’s Coastal Grill switched to SeatMe from another service at the start of June. When evaluating options for an online restaurant reservation service, Pismo’s looked carefully for a restaurant reservation and table management alternative that offered even more functionality. SeatMe came out ahead for its combination of reservation and walk-in management tools, all for one low price.

Pismo’s was first attracted to the lower cost of SeatMe, because they’re already a popular neighborhood dining destination that doesn’t see the need to pay high fees to attract diners that would likely dine there anyway. With SeatMe, Pismo’s Coastal Grill pays a flat $99 per month, with no cover fees, no cancellation fees, and no hardware fees. There’s also no contract or required long-term commitment. To try out the system, every restaurant is offered a fourteen-day free trial of SeatMe, with no credit card required. By contrast, many restaurants spend thousands of dollars per month on competing solutions, because they have to pay per-person cover fees not only for new diners, but also regular customers. For larger restaurants, that cost can really add up.

SeatMe also offers features to Pismo’s Coastal Grill that they can’t get anywhere else. With SeatMe, Pismo’s can sell prepaid meals, like a special Valentine’s Day dinner or wine pairing, without paying for yet another service. This additional flexibility -- which adds some predictability to a restaurant’s finances and menu planning, as well as a nice marketing tool -- is only available with SeatMe.

Pismo’s can also text their walk-in guests -- as well as accept text confirmations for online reservations -- which frees up time for the hosts and allows them to focus on running their busy restaurant. Waitlist texting also eliminates the need for costly buzzers and pagers, and gives diners some freedom to wander while they wait for their table.

All Pismo’s needs is Web access to manage their restaurant from anywhere, and from as many places as they’d like, from virtually any device. There are no additional fees for accessing the reservation books from multiple places, which isn’t the case for other restaurant reservation solutions.

Unlike other restaurant wait-list management and online reservation tools, SeatMe doesn’t charge any additional fees per seated diner or for added features. Everything is included in the flat monthly fee of $99, with no contract, and all restaurants have a full two weeks to try the service for free.

Setup is also a breeze, and it only takes a few minutes. Restaurants like Pismo’s Coastal Grill can sign up and start accepting reservations in time for their next service. There’s no hardware to buy, though an iPad app is available.

“Pismo’s Coastal Grill, like a lot of restaurants, got tired of the exorbitant prices of the marketing leader. They were looking for an alternative that didn’t require them to sacrifice any functionality, and we’re excited they picked SeatMe. We look forward to working with even more restaurants in Fresno,” said Alexander Kvamme, SeatMe CEO.

About SeatMe
SeatMe, headquartered in San Francisco, CA is a leading provider of online restaurant management tools, allowing restaurants everywhere to fill more tables and increase check sizes by accepting online reservations and managing walk-in diners via an intuitive iPad interface. SeatMe offers a variety of advanced features to help restaurants manage all of their guests and front of house services, without charging any per-diner or equipment fees.

About Pismo’s Coastal Grill
Pismo's Coastal Grill is the newest restaurant in Fresno developed by local restaurateur, David Fansler and the Fansler Group. Our food offerings and atmoshpere will conjure up images of wine country, seafood, the beach and coastal BBQ. We are open 7 days a week, serving lunch and dinner. Fresh is… king at Pismo's and enormous effort and planning go into securing the very freshest and most pristine ingredients. We have developed a fabulous menu with the quality and flavor of food that surpasses all expectations. Our coastal theme is represented by an open area feel with unique roll up windows, Adirondack style booths, Santa Barbara rock columns. Come see where the Wine Country meets the Sea in Fresno.

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Ravi, Dehar
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