Seattle, Washington (PRWEB) June 30, 2013
Sound Telecom, a leading nationwide provider of telephone answering services, contact center solutions and cloud-based phone systems, today announced the appointment of Belinda Campbell as Office Manager.
“Belinda’s extensive knowledge of our industry and proficiency in with our Amtelco Infinity platform, Intelligent Series software, UltraComm platform, and Infinity OnCall Scheduler make it easy to transition into this pivotal position,” states Brian Gabriel, COO of Sound Telecom. The primary focus of this position is handling the extraordinary busy inbound call traffic for all departments, properly routing calls, taking accurate messages and relaying them on a timely basis to the appropriate team member. Administratively, Belinda has the challenging task of reporting to, providing on-going support and handling extraneous projects for each department head, the CEO, CFO, COO and Director of Customer Relations at Sound Telecom.
“This position is vital for Sound Telecom,” says Michael LaBaw, the company’s CEO. “When you’re in the business of answering phones, reception skills are closely scrutinized by staff, vendors, prospects, customers and every caller; Belinda is the ‘voice’ of Sound Telecom and also hospitality professional, gatekeeper and caretaker for our corporate office.”
“We are very excited to have Belinda Campbell transition to Office Manager and join our corporate staff in Seattle,” says Sydney Morgan Diamond, Sound Telecom’s CFO. “Belinda is a seasoned veteran and has a proficient understanding of all operational and administrative aspects of the telephone answering service and contact center industries. You can hear it every time she answers the phone.” Belinda, a native of Ellensburg, Washington brings over 17 years of experience in telephone answering service and call center solutions support, customer service management, and office administration. Her positive up-beat personality, friendly demeanor and genuine desire to serve others add great value to Sound Telecom community every day.
About Sound Telecom
Sound Telecom is a leading nationwide provider of 24-hour Telephone Answering Services, Contact Center Solutions and Cloud-based Phone Systems professionally serving customers for 27 years with USA based agents. For more information, please visit http://www.sound-tele.com.
Michael L. LaBaw, President