Chicago, IL. (PRWEB) July 30, 2013
HeadsUp FD is a software solution which utilizes proximity badges to eliminate typing usernames and passwords and securely automate the login and logout process, speed access to a user’s unique session and promote compliance to PCI and other security regulations. The solution is widely deployed at properties across the US as well as Mexico and the Caribbean in various hotel environments including front desk, concierge, bell stand, PBX, call center, spa and casino areas.
“We are pleased that Hyatt Regency Santa Clara has become part of the HeadsUp FD family," commented Nearl Berz, CEO of MIS Computer. “Technology must provide a benefit, as Warren Markwart so eloquently states, which will enhance customer service, improve productivity and increase efficiency. HeadsUp FD hits each one of these out of the park and our customers constantly tell us they can’t imagine how they ever operated without it. ”
The HeadsUp FD solution was born out of the healthcare industry where doctors and nurses need fast, secure access to patient data on shared computers in hospitals and ER’s. When Berz and his company witnessed their hotel customers experiencing the same issues with slow access along with IT security and data privacy challenges, they quickly set out to adapt the product, so it catered to the specific needs of the hospitality industry.
“This is an exciting time in IT. I’m a veteran with over twenty years in the industry and with today’s concerns about workflow efficiency, data privacy and security compliance, it’s rewarding to know we are making a difference in a meaningful way," stated Peggy Clark, VP of Sales and Marketing for HeadsUp FD. “Security compliance guidelines and the consequences for non-compliance are growing increasingly stringent. Our product delivers that balance where on one side you have the need to serve your guests quickly and efficiently and then on the other is the need to keep their confidential information secure from prying eyes. HeadsUp FD elegantly balances both.”