Missoula, MT (PRWEB) August 15, 2013
Spectrum Aquatics, a leading manufacturer of commercial pool equipment, is now offering expanded technical support hours from 8:00AM to 5:00PM Mountain Time, and will be available to serve domestic and international customers 7 days a week, with weekend hours beginning on August 17, 2013. This service is free of charge to all Spectrum customers. Questions on parts, troubleshooting, product and warranty inquiries can be directed to the Technical Service Team by calling 1-800-791-8056 (Direct: 1-406-493-8131), by emailing techsupport(at)spectrumproducts(dot)com, or by submitting questions through the Contact page at http://www.spectrumproducts.com.
Spectrum Aquatics is offering expanded technical support hours in an effort to accommodate the growing use of commercial pool products. “In light of newly-passed regulations requiring ADA compliant pool lifts in most aquatic centers, more facilities now have pool lifts than ever before, and more people are using these lifts,” commented Anita Sayed, Senior Vice President/ Group Manager Aquatics, PlayCore. “Our goal is to make sure that our distributors and customers are able to install, service and use pool lifts without issue, but most importantly, we want users of all Spectrum products to know that we are available to help answer any technical questions they may have on any product on any day of the week.”
In addition to technical service, the Customer Service Team at Spectrum Aquatics is available on weekdays, 8:00AM to 5:00PM Mountain Time to help with checking order and shipping status, directing orders to the sales team, obtaining replacement parts, and answering warranty and product-related questions.
About Spectrum Aquatics®
Spectrum Aquatics is a leader in the aquatics industry and has been committed to the development of high-quality competitive swim and commercial aquatics equipment for the past 40 years. The company is headquartered in Missoula, MT and is a division of PlayCore. More information is available about Spectrum Aquatics at http://www.spectrumproducts.com.
PlayCore helps build stronger communities around the world by advancing play through research, programs, and partnerships. The company infuses this learning into their complete family of brands. PlayCore combines best in class planning and education programs with the most comprehensive array of recreation products available to create solutions that match the unique needs of each community we serve.