Newport Beach, CA (PRWEB) August 23, 2013
Knowcross Solutions is pleased to announce the appointment of Seth Christian as President – Americas to lead the aggressive growth and support of its Guest Service Management solutions in North America.
“Any hospitality organization that is serious about creating new as yet undiscovered operational efficiencies and dramatically improving guest loyalty in a very measurable way needs to discover the Triton suite of Guest Service Management solutions from Knowcross. The ROI is so strong it almost seemed too good to be true until I immersed myself in the solutions, the company and the clients Knowcross has in over 30 countries. I’m really excited for the opportunity to expand the TRITON product suite and support the leading hotels in North America,” commented Seth Christian.
TRITON has helped hotels provide improved, consistent and personalized guest services which has resulted in increased guest satisfaction and guest loyalty. And at the same time, these hotels have saved costs and have boosted staff productivity through process automation.
If you’ve traveled, there’s a chance Seth Christian had a hand in your experience. That’s because for over 25 years, Seth has been one of the hospitality industry’s top innovators, having led both large, multi-unit property management companies and the leading hospitality service and technology providers. Seth helped in the development of many firsts in the hospitality industry including the first budget extended stay chain, the first SAAS model for multi-property management, reservations and enterprise business intelligence and has innovated everything from property management systems, distribution systems and central reservation systems.
"Seth’s broad-based experience as an innovator, industry evangelist, fund raiser, consultant, business strategist and growth leader in hospitality gives him a solid platform to lead our growth in America for Knowcross Solutions," commented Nikhil Nath, Chief Executive Officer of the Company. "We welcome Seth and look forward to working with him as part of the Company's core management team."
About Knowcross Solutions
Founded in 2002, Knowcross provides the world’s finest hospitality service organizations the tools to enable the execution of near perfect guest service, real-time communication and measurable analysis while at the same time providing dramatically tangible operational efficiencies using the latest mobile and internet native technologies. Knowcross is defining the standards of the next generation of hospitality technology solutions.