One of the key components to an effective customer retention program is to have accurate, updated information in both the DMS and customer retention systems.
Albany, NY (PRWEB) August 26, 2013
Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Dealer-FX’s automotive retail marketing and software solutions. Auto dealerships using AMPS dealership management system (DMS) and Dealer-FX’s service customer retention solutions will now benefit from real-time data exchange between the two systems.
"One of the key components to an effective customer retention marketing program is to have all the customer information, history and vehicle history updated instantly and accurately across the DMS and customer retention systems," said Mike Esposito, President and CEO of Auto/Mate.
Dealer-FX is the most recent vendor to integrate with AMPS as part of Auto/Mate’s Open/Mate program. The open integration program ensures that all data delivered between the DMS and third-party software programs is instant and secure. Real-time integration eliminates redundancy and ensures accurate information for better marketing capabilities, compared with data exchanges performed via batch deliveries. Low-cost, open integration programs benefit auto dealers by improving internal productivity and increasing vendor choices, leading to more competition and lower prices.
"Dealers using our solutions and Auto/Mate’s DMS will be able to get more out of each system, as technological barriers are eliminated and the focus can be on improving programs and processes without having to worry whether the data is accurate," said Sandor Segal, Director of Business Development with Dealer-FX.
Dealer-FX offers auto dealers service drive technology and tools that streamline the sales to service handoff, boost online scheduling, enable consistent electronic walkaround and inspections, and more. Its customer retention programs increase loyalty and integrate with Dealer-FX’s comprehensive suite of social media marketing, lead generation and conversion tools, as well as their marketing and brand effectiveness programs.
Third-party software vendors interested in integrating with Open/Mate should contact Auto/Mate at (518) 371–4331.
As the most trusted name in automotive retail marketing and software solutions, Dealer-FX is focused on helping its dealer and OEM clients to "Drive the Customer Experience". Approved and sponsored by several OEMs including Chrysler, Mitsubishi, General Motors and Toyota, its leading-edge systems are designed to improve service drive processes, branding effectiveness, lead conversion, social networking, customer loyalty and dealer profitability. For more information, visit http://www.dealer-fx.com.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 900 auto dealers nationwide. In 2013 Auto/Mate received the "Highest Rated" DMS award in the fourth annual Driving Sales Dealer Satisfaction Awards.
Auto/Mate’s employees have more than 800 years of combined experience working in auto dealerships – the foundation of its "Designed By Car People For Car People™" slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com.