Burlington, MA (PRWEB) August 28, 2013
Scheidt & Bachmann USA, Inc. is pleased to announce the appointment of Susan Nemetz as Senior Director of Customer Services North America, Fare Collection Systems. In this new position, Ms. Nemetz will lead the customer support efforts associated with Scheidt & Bachmann’s hardware, software, field and hosting services lines of business. With over 25 years of relevant experience, Ms. Nemetz has previously held senior Service roles with Stratus Technologies, Thermo Fisher Scientific, and Enterasys Networks.
“Scheidt & Bachmann is experiencing a time of significant change within the mass transit industry in North America as our customers continue to look for solutions that improve the passenger travel experience,” said Mr. David Macaulay, Executive Vice President & Managing Director North America, Fare Collection Systems. “Susan’s depth of experience and leadership acumen are what we need as we enter this next phase of growth and change in our business.”
Ms. Nemetz is a proven service professional with an exceptional track record in developing and executing on service and support programs that deliver maximum customer benefit and allegiance. “As I look at the trends and significant transformation occurring in the North American mass transit industry, I am excited about Scheidt & Bachmann’s ability to meet our customers’ ever-changing service needs,” said Nemetz. “From traditional installation to life-cycle management services through hosting and managed services, our solutions fit our customers’ specific budgets and business requirements.”
Scheidt & Bachmann USA, Inc. is a leading provider of Fare Collection Systems and Services for mass transit. The company has provided complex transportation solutions for 140 years and specifically for the past 30 years in the fare collection industry. Core business activities include manufacturing, integrating, deploying, servicing and hosting ticket vending machines, Fareboxes, Faregates, Validators, POS, handheld devices, Parking Solutions and Centralized Data Systems. Scheidt & Bachmann’s U.S. headquarters are located in Burlington, MA. With 24 subsidiaries across the globe, Scheidt & Bachmann has over 2,000 employees worldwide and has an unwavering commitment to the long term success of our customers. For more information, visit Scheidt & Bachmann's website at http://www.scheidt-bachmann.com.