Process Innovation Dashboard will help organisations to map their customer journey for free.
(PRWEB UK) 11 September 2013
Process Innovation Dashboard (PIDash) is a web-based tool developed exclusively by NextTen to help businesses capture and document the results of their customer experience workshops. The free software allows business development professionals to document, review and share results with their peers online.
“PIDash will give NextTen a great advantage over its competitors. In keeping with our vision, the software is easy to access and use, making it the clear winner when looking to map processes and other vital aspects of the customer experience,” commented Janne Ohtonen, senior partner of NextTen.
PIDash’s advanced share functionality allows users to grant free read-only rights to colleagues, improving the flow of important information, such as process diagnostics.
PIDash has launched on 10thth September and will provide customers with immense value. The expected value is up to 40% saving in process efficiency, up to 20% improvement in revenue and further cost savings.
NextTen (http://thenextten.org) is a market leading multinational training and consulting entity with a wide range of customers across multiple markets around the globe. They believe that customer centric thinking and the efficiency implications of broken process are the most important items on the executive change agenda. Existing approaches need to be significantly enhanced as they are delivering good enough results with anywhere enough consistency.
NextTen also offer thought leadership and change ideas to demonstrate their capability and a refreshing difference to the traditional sales and marketing function.
The Next Ten
+44 203 290 5965