NovoPath is committed to investing in its personnel, infrastructure and office environment to ensure delivery of services that meet or exceed customer expectations.
Princeton, NJ (PRWEB) September 13, 2013
NovoPath, an industry leader in anatomic pathology (AP) lab management and reporting IT solutions, announces the addition of a dedicated client services group to its professional staff, coinciding with a significant expansion of its Princeton, NJ office space to service the company’s growing customer base. The move follows the growth of the NovoPath professional team overall with additional account managers, development engineers and project implementation staff to maintain the company’s high standards of client service and satisfaction.
“Even in today’s challenging environment, NovoPath has experienced steady growth at a strong rate,” notes Rick Callahan, NovoPath VP of Sales and Marketing. “NovoPath is committed to investing in its personnel, infrastructure and office environment to ensure delivery of services that meet or exceed customer expectations. The recent expansion is in response to the significant increase in demand for NovoPath services from our valued clients as we continue to develop and expand existing NovoPath offerings to address the marketplace’s evolving needs. In short, our recent expansion supports NovoPath’s ongoing commitment to put its customers first.”
According to Callahan, the continued success of the company is due in part to its ability to customize its LIS products to a site’s specific needs through its modular product structure. This enables labs to select and pay for only the specific functionalities they need, maintaining the ability to add to the system as needs change. “This flexibility helps clients make the most of their budgets in an economically competitive environment,” he says, adding, “Our products can be optimized to support a lab’s existing workflow. Competing products often require that a facility alter their procedures to conform to an IT person’s vision of how a lab should function.”
In addition, Callahan points out that NovoPath also offers a wide range of business management modules that may help clients navigate today’s healthcare reimbursement challenges, such as Lean Process, which may translate into real savings.
NovoPath, Inc. develops and markets software solutions for the Anatomic Pathology Laboratory market segment that includes local, regional, national, and in-house laboratories as well as community and university teaching hospitals and medical centers. Since the release of its flagship product in 1999, NovoPath, Inc. has focused exclusively on Anatomic Pathology. NovoPath's mission is to provide unique and unparalleled solutions and services to all aspects of the Anatomic Pathology sector in a way that improves workflow, reduces the probability of human error, ensures results accuracy for greater patient safety, protects patient confidentiality, and above all, produces more precise and informative diagnostic outcomes. More information is available at http://www.NovoPath.com.