Macrae & Dick Jaguar Sales are No. 1 for Customer Satisfaction in the UK

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Out of 88 dealers in the UK, Macrae & Dick Jaguar have been voted No. 1 for customer satisfaction in new car sales by their customers.

Leigh O'Connor, Sales Manager and Alastair Mackenzie, Sales Executive Macrae & Dick Jaguar

Leigh and Alastair

We are lucky to have such a fantastic product and a loyal customer base and we wish to thank our customers for giving us this position.

Customers were asked to score the dealership over 25 questions and rate their experience of buying a new Jaguar out of 10. To have achieved the No. 1 position, Macrae & Dick Jaguar has scored 9 or above out of 10 for all 25 questions. The team are proud of their achievement given they have been sharing a showroom with their colleagues in Land Rover for a large part of 2013.

Leigh O’Connor, Sales Manager, Macrae & Dick Jaguar said, ‘Alastair and I are delighted with the service we have provided our customers so far this year. And now look to continue this level of service in our new showroom. We are lucky to have such a fantastic product and a loyal customer base and we wish to thank our customers for giving us this position.’

Macrae & Dick Jaguar moved into their new showroom on the 9th September which is located at 61 Harbour Road, Inverness between Macrae & Dick Land Rover and Macrae & Dick Honda. The showroom has a dedicated customer waiting area with a new interactive touch screen with which to build their next Jaguar, search current offers and look at the used car stock. The area also has refreshments and wifi.


Notes to the Editor

  • Established in 1878 Macrae & Dick Limited has always had an association with the car industry. It is one of the longest established dealers in Scotland. With dealerships in Inverness, Elgin, Aberdeen, Perth and Stirling, Macrae & Dick employs over 450 people within the region. We are proud to have the franchises for Ford, Honda, Jaguar, Land Rover, Toyota and Mazda and under the Menzies brand BMW and MINI (in Stirling).
  • Macrae & Dick work exclusively within the retail motor industry and related fields. They have workshops and outlets that provide service, parts and body repair work. These include retail and wholesale parts operations and the supply of parts for all makes of cars and vans. With an accident repair centre in Inverness, ‘Hi-Tech’ which is an accredited ARC centre and offers accident management for all types of vehicles.
  • The group also has four fast fit centres based in Inverness, Elgin, Perth and Stirling trading under the ‘Rapid Fit’ banner, together with the Budget Car Rental franchise based in Inverness offering car and van rental at competitive prices.
  • For further information on Macrae & Dick Limited visit the website.

For media enquiries please contact: Jennifer Macdonald-Nethercott, Senior Marketing Executive, Macrae & Dick Ltd 01463 230430.

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Jennifer Macdonald-Nethercott
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