Professional Credit Service Successfully Completes ISO/IEC 27002 ISMS Implementation

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Professional Credit Service (PCS) successfully completes an ISO/IEC 27002 ISMS implementation certified by the independent firm Auditwerx Risk and Advisory Services (ARAS).

Professional Credit Service (PCS), a Hawes Financial Group company and a leading debt collection agency, announced today it has successfully completed an ISO/IEC 27002 ISMS implementation certified by the independent firm Auditwerx Risk and Advisory Services (ARAS). Implementing ISO/IEC 27002 ISMS proves that PCS holds itself to the highest security standards thereby protecting clients and consumers from data security risks and further enhancing its Compliance Management System.

“I am extremely proud of our team for completing this implementation. Achieving compliance with ISO/IEC 27002 standards is a daunting process. We are in an elite group as less than an estimated 3% of collection agencies have completed this extensive process,” said Joe Hawes, PCS’ Chief Executive Officer. “Ensuring that our operational and technical systems meet the international standard provides peace of mind for our current and future clients,” said Hawes.

“With the implementation of this stringent security standard, PCS demonstrates why they remain an industry leader and have the ability to adhere to a consistently changing regulatory environment,” said Daniel Geiger, Vice President Operations & Compliance, ARAS.

The ISO/IEC 27002 ISMS implementation covers 11 major areas including logical access control, risk identification and mitigation, network security governance, system development compliance and internal audit development. It allows organizations to develop a control structure that links IT processes with business requirements to improve the availability, confidentiality, and integrity of the overall information security management system (ISMS). With this implementation PCS has the framework in place to pass an ISO/IEC 27001-ISMS audit which demonstrates that the security of information has been addressed, implemented and properly controlled.

“We care deeply about the security of both our clients and consumers’ information,” said Scott Purcell, Chief Operating Officer of Professional Credit Service. “We’ve long been respected by our clients for our commitment to our Mission—to provide our clients the greatest monetary recovery available, while maintaining a complete commitment to protecting their image in the eyes of their customers or patients, and the public. Completing the implementation of ISO/IEC 27002 ISMS is one more way to demonstrate that commitment, and confirms that we are willing to invest in the same compliance standards that our clients in the healthcare, financial services, utilities and government sectors must adhere to,” said Purcell.

PCS must go through the implementation process every three years to maintain The ISO/IEC 27002 ISMS Certificate of Completion.

About Auditwerx Risk and Advisory Services
ARAS ( is a leading implementation firm specializing exclusively in ISO/IEC implementation, serving clients globally. With a strong commitment to the credit and collection industries, ARAS offers comprehensive information security services with an emphasis on independent regulatory and security compliance professional services. The engagement was led by Daniel Geiger, Vice President Operations & Compliance, CISA, CHP and ISO/IEC 27001 Certified Lead Auditor.

About PCS
The company operates additional offices in Springfield, Bend, and Medford, Oregon as well as Vancouver and Seattle, Washington. PCS is one of the nation's largest debt collection agencies. Established in 1933 and headquartered in heart of the Northwest. Oregon's PCS continually invests in technologies, employees, and systems to maximize accounts receivables recovery for healthcare, financial, government, and utility clients. PCS is compliant with the ACA Professional Practices Management System (PPMS™) and SSAE 16 SOC 1, Type 2. To contact PCS, visit or call 888-797-4916.

About Hawes Financial Group
Headquartered in Springfield, Oregon, Hawes Financial Group (HFG) utilizes its time, talent and resources to improve the quality of life for its clients, consumers and the communities it serves, as well as providing management support and innovative solutions through its talented people and advanced technology. HFG is owned by Joseph Hawes and is headquartered in Springfield, OR. HFG companies include Professional Credit Service, HealthFirst Financial, HeRO Business Services, and Voyent Capital. Hawes Financial Group has locations throughout Oregon and Washington. To learn more about Hawes Financial Group, visit

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Daneen Wolf

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