London, UK (PRWEB) September 25, 2013
Globally, the customer care and billing market is forecast to grow at a CAGR of just under 7.42% during 2012-2016. One of the key factors contributing to the growth in the market is considered to be the need to improve customer satisfaction. The sector has also been witnessing the increasing adoption of advanced analytics. However, the market growth could be challenged by data security issues.
The leading vendors dominating the worldwide customer care and billing market space include, among others, Amadocs Inc., Oracle Corp, Ferranti Computer Systems, and SAP A.G.
In-demand research report “Global Customer Care and Billing Market 2012-2016” elaborated by Infiniti Research has been recently published by Market Publishers Ltd.
Title: Global Customer Care and Billing Market 2012-2016
Published: August, 2013
Price: US$ 2,500.00
The report provides unrivalled insights into the size and prospects of the customer care and billing market up to 2016 globally, focusing on the Americas, the EMEA and the APAC regions and the key countries such as the USA, Germany and Japan. The research sheds light on the market’s size and growth tempo, presents an up-close look at the various end-use sectors, and offers comprehensive Porter’s five forces analysis. Furthermore, the study sheds light on the historical and current market trends, major drivers and challenges along with their impact on the development of the customer care and billing market, and analyses a diversity of vendors (manor and minor) operating in the marketplace, namely Amadocs Inc., Oracle Corp, Ferranti Computer Systems, SAP A.G., Convergys Corp., Junifer Systems, Logica Corp. (subsidiary of CGS), SmartGridCIS LLC, Hansen Technologies, LogNet Systems, and Tieto Pvt Ltd.
- Insightful analysis of the global customer care and billing market
- Extensive market landscape analysis
- Comprehensive market segmentation and evaluation by end-use sectors and geography
- Description of the vendor landscape
- Essential details on the buying criteria
- Vital information on the key factors impacting the marketplace
- Outlining of the top market challenges and opportunities
- Review of the trends prevailing in the market
- Detailed future outlook for the world customer care and billing market up to 2016
More in-demand research reports by the publisher can be found at Infiniti Research page.