The growth, Briglia said, has been built on the same values that guided the business through its first two decades
San Diego, CA (PRWEB) June 05, 2013
AUTOMEGA®, a leading supplier of custom automobile accessories recently commemorated sixteen years of online customer service through their website. The San Diego-based firm was one of the first if its kind to enter the world of online convenience and customer service, going live at the very beginning of the Internet boom of the late 1990’s. According to AUTOMEGA® President Mike Briglia, “The Internet was still an unexplored frontier for most businesses in 1997 and we made a conscious decision to enter the fast lane of the information superhighway and bring our customers the fastest and most convenient way to reach us and access our cool body kits and other products. Now, 16 years later, we can’t imagine ever having to debate the idea of creating a website and getting online.”
When the founder of AUTOMEGA® decided to go online in 1997 it was a topic that was given serious thought. After all the Internet had only been a force in home computing for a few years at that time and the word “e-commerce” would not become the hot buzz word for another two years when the dot.com boom exploded at the end of 1998 and unto 1999. The company also entered 1997 with a 20-year track record of providing car and truck lovers with a wide variety of quality accessories and top notch customer service. It was Briglia who saw the perfect fit between his way of succeeding in business and the Internet. Rather than shy away from online e-commerce and wait to see how it developed with other firms, Briglia was a visionary and saw right away how his existing auto accessories business practices could be easily transitioned to the Internet opening up a whole new world of customers to him and his company.
Briglia’s foresight paid off and now, after 16 years online, AUTOMEGA® is one of America’s fastest-growing online custom auto accessories companies. The growth, Briglia said, has been built on the same values that guided the business through its first two decades as a traditional land-based retailer. “Our dealerships and other clients have been recommending their customers to us over the years because they rely on our vast resources and they trust our knowledge in the industry,” he said. “They know that if their customer needs it, we will find it and take good care of them.” This is how it was before the Internet and this is how it has been since the company went online in 1997. The Internet simply allowed Briglia and his team to take their quality products and superior customer service to a much wider audience and they didn’t miss a beat.
Today, clients can visit the AUTOMEGA® website and choose from hundreds of the best auto and truck accessories. For additional information, visit the AUTOMEGA® website at http://www.customautotrim.com.