MSI Implements New Applicant and Registration Features for MSI Mobile Mystery Shoppers

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MSI Services, the exclusive database provider for TrendSource, Inc., released new updates to the acclaimed MSI Mobile app, allowing users to register directly through the app and existing applicants to view mystery shopping opportunities.

MSI Mobile App

Revolutionizing mystery shopping

We’re excited to be officially announcing this update to the public and look forward to the implications it has for our organization moving forward.

MSI Services, the exclusive database provider for TrendSource, Inc., released new updates to the acclaimed MSI Mobile app, allowing users to register directly through the app and existing applicants to view mystery shopping opportunities.

In 2012, TrendSource launched the MSI Mobile app, offering Field Agents (or mystery shoppers) with smart phones the ability to conveniently report results of mystery shops and similar projects while in the field. TrendSource is always looking for innovative solutions to keep up with the constantly changing market, to better support their existing community of Field Agents and to continually expand their database of mystery shoppers throughout North America. This application update allows users who are not current Field Agents to apply directly through the MSI Mobile app, and also permits existing applicants who have not yet completed a project the ability to view/request available opportunities in their area.

“We are immensely proud of the 100,000+ active Field Agents and 300,000+ applicants currently in our database, but we’re always looking to engage new people that can bring unique experiences and skillsets that will support our clients’ programs,” said Mary Randall, Operations Manager at TrendSource. “We’re excited to be officially announcing this update to the public and look forward to the implications it has for our organization moving forward.”

Application features include:

  • Open registration feature allowing users who are not current Field Agents to apply directly through the app
  • Project browsing/requesting capabilities for existing applicants who have not yet completed work for MSI Services
  • Instant access to project descriptions and manuals
  • Data submission in real-time with automated saving
  • Ability to upload digital photos
  • GPS-enabled searching, and much more!

About MSI Services, Inc.
MSI Services is the exclusive Field Agent (mystery shopper) database provider for TrendSource. While employees and clients are associated with TrendSource, Field Agents are independent contractors for MSI Services. TrendSource employees utilize the MSI database to recruit Field Agents for specific projects. Learn more about MSI and how to become a Field Agent at https://msi.trendsource.com/msi/Default.aspx.

About TrendSource
TrendSource has the unique distinction as a market research organization with ISO 9001:2008 certification. TrendSource provides business intelligence, customer experience insight, compliance solutions, and other market research and data analysis programs that deliver measurable ROI. With over twenty years of experience, TrendSource’s customized solutions deliver Customer Experience Programs that quantify service gaps, provide prescriptive/corrective solutions, identify trends, and provide actionable solutions through enhanced reporting and analysis.

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Jana De Anda
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