...effective listening helps a travel PT better understand parents' concerns, leading to improved problem-solving skills between both parties.
Omaha, NE (PRWEB) May 23, 2013
Those who work in travel physical therapy jobs may find themselves working with children. While it can be incredibly rewarding to help children heal, it is also important to properly and professionally communicate with parents, who have a strong interest in their children's health and recovery. Aureus Medical Group, a national leader in healthcare staffing, provides suggestions for keeping parents in the loop on their child’s progress.
Be mindful of word choice:
A travel physical therapist should understand that parents often will not have their level of knowledge about the field. Therefore, it's important to be mindful of word choice. Avoid using confusing medical terminology and instead strive to explain everything as clearly as possible. Be proactive. Try to define medical terms for parents and always ask if they fully understood what was said.
Never underestimate the value of kindness:
When working with children in particular, it's important to be kind. Ask young patients about their siblings and express a professional interest in getting to know them. Along the same lines, be sure this level of kindness extends to parents. Travel PTs should always be kind, understanding and courteous with parents and emphasize that they see their patient as an actual person. This could involve small changes, like calling children by their names during discussions with parents and asking about how patients are feeling both physically and emotionally.
Let parents express their emotions:
When children are diagnosed with a certain condition or illness, or they are simply not progressing as well as expected, it is natural for parents to be emotional. Those working in travel PT jobs should allow parents to express their sadness, anger or grief when they need to, and try to sympathize with the fact that they are simply going through a difficult time.
The "Handbook of Pediatric Physical Therapy" also recommends therapists allow parents to express optimism for their children's futures and understand that adults may initially refuse to accept their children's diagnosis. Oftentimes, this is part of the coping process.
Be a good listener:
While it's important to speak to parents effectively, it is just as crucial to be a good listener. By listening to parents a travel PT can earn their trust, which in turn may make them more cooperative when it comes to treatments. At the same time, effective listening helps a travel PT better understand parents' concerns, leading to improved problem-solving skills between both parties.
ABOUT AUREUS MEDICAL GROUP:
Aureus Medical Group is a national leader in healthcare staffing specializing in the successful placement of Nursing, Advanced Practice, Cardiopulmonary, Diagnostic Imaging, Medical Laboratory, Neurodiagnostics, Radiation Oncology, and Rehabilitation Therapy professionals, as well as Physicians, in hospitals and medical facilities nationwide. With more than 25 years of experience, Aureus Medical offers a full range of staffing options, including national contract (travel), local contract, and direct hire. Aureus Medical is the largest affiliate of Omaha-based C&A Industries, a leading provider of human capital management solutions for more than 40 years.