Our Salesforce.com Quick Start and Run program offers solutions tailored to client needs.
Lori Sanders, Consultant, Statêra
Englewood, CO (PRWEB) April 30, 2013
Statêra, a leading provider of technology solutions that drive business transformation, announces the successful launch of a new customer relationship management (CRM) system using Salesforce.com for the leading producer of intelligent motor control technology for motorized window coverings, projection screens, retractable awnings, rolling shutters, and exterior solar protection products. It is a division of a major national custom-made window coverings manufacturer.
Previously, the company was managing its marketing, sales and customer service functions without a CRM technology solution, and previous attempts to start one had been unsuccessful. The company’s goal was to quickly implement core CRM functionality to realize efficiencies in Lead, Contact, Account, Opportunity, Document and Case Management.
Statêra leveraged its Salesforce.com Quick Start methodology to quickly implement a CRM system with a functional and easy to use configuration of the Sales and Service Clouds in less than three weeks. Statêra provided project management, requirements gathering, business analysis, configuration, data migration and custom tailored training. Statêra also employed the full Campaign to Lead Management functionality and full retail, wholesale and vendor specific Pricebook and Pricing modules within Salesforce.com.
Statêra executed a successful Quick Start rollout of Salesforce.com to users across sales, marketing and service functions, streamlining the sales process and shortening the acquisition cycle. The SFDC rollout also opened doors to new marketing initiatives, broadened potential client touchpoints, refined sales opportunity management, shortened customer service cycles, and improved the overall client experience.
“Our Salesforce.com Quick Start and Run program offers solutions tailored to client needs,” remarked Lori Sanders, practice lead for Customer Relationship Management at Statêra. “In this case, we were able to offer a high level of functionality and complexity in only three weeks,” Lori concluded.
Statêra is a leading IT services provider that helps companies to optimize performance by mapping strategic goals and objectives to IT initiatives. With over a decade of experience, Statêra leverages best practices and uses today’s top technology solutions to provide powerful insight into your enterprise, solve your mission-critical problems, drive return on investment and transform your business. We are experts in moving our clients to the Cloud, CRM, web and mobile platforms, and collaboration software, as well as custom software applications development. Our IT services, IT project management, strategy consulting and managed cloud services brokerage balance people, processes and technology to get your technology needs met on time and on budget. Headquartered outside of Denver, Colorado, Statêra has local offices in Dallas, Texas; Phoenix, Arizona; Salt Lake City, Utah; and Seattle, Washington, near and off shore delivery centers, and clients worldwide. Call us at 1-866-697-0266 or visit http://www.Statera.com.