Troy, MI (PRWEB) February 03, 2014
iDashboards, a pioneer in the data visualization space, proudly announces record breaking growth for the eighth consecutive year. Not only has iDashboards experienced an increase in sales, but they have also seen similar growth in head count and customer satisfaction.
This success can be directly attributed to iDashboards’ talented team and dedicated support staff. For the 2013 year, the company’s Support Team received an overall satisfaction rating of 99.9%. With the addition of OSKAR (Online Support & Knowledge Acquisition Repository) in late 2012, iDashboards has been better equipped to help customers and partners solve technical issues and access product information more efficiently than ever before.
“Providing top notch support to our users is always our number one priority,” said Matt Gentry, Technical Support Manager, iDashboards. “OSKAR has allowed us to do more than respond to support tickets. We’re able to provide users with access to product information, articles, forums and the technical documentation needed to ensure the successful deployment and adoption of iDashboards.”
A direct reflection of these successes can be seen in iDashboards’ users, many claiming to be “raging fans” of both the product and the company. According to a 3rd party survey 94% of iDashboards’ customers recommended iDashboards to other departments or organizations and 92% noted that a specific iDashboards’ feature has proven to be a game-changer for their organization.
“We look forward to continued growth both domestically and abroad,” adds Shadan Malik, CEO, iDashboards. “Building upon last year’s momentum, we are starting 2014 with the release of a Sochi Winter Games dashboard, dashboard solutions for social media and a new SaaS offering for our Enterprise customers.”
Founded in Troy, Michigan, iDashboards has been a pioneer in the data visualization space since 2003. Through award winning engineering, and patented technology, iDashboards is making it easier to understand your data. iDashboards offers easy-to-build, dynamic dashboards that create context for any user – in an organization – so they can draw real meaning from raw data. No matter who you are, or what industry your work in, iDashboards can rapidly reduce the time it takes to build beautiful dashboards and discover powerful insights. Download a free trial today and discover why iDashboards is the fastest way to turn your data into decisions, iDashboards.com.